@aquajoe07011 wrote:
Keep getting an unresponsive script message in my watch list and purchase history list. Any help? Here is the script: Script: https://secureir.ebaystatic.com/rs/c/templates-js-18f92b.js:7
Hey everyone,
Just wanted to update you all that I've heard back from our tech teams at this point and they have looked at the examples I've provided so far. This kind of error is technically a browser issue, which means that the browser (Firefox, Safari, Internet Explorer, etc.) has downloaded the script but thinks the script is taking too long to run or that the script is slowing down performance. We were even able to find a resource from Firefox to elaborate further on this error message (here for your reference).
While I can only speak specifically to the examples we've had reported with detail to our tech teams, so far it seems that the underlying factor is system limitations of the device used to access the page. Assuming there have not been upgrades to an older computer, most from 2002 or older actually have less memory than the standard smartphone today. This can restrict how much your device is able to do at once.
That being said, I've love to get specifics from everyone so we can resolve the issue if needed. Even if you have already provided this in the thread previously, could everyone reply to this comment with answers to the following:
- Browser and browser version
- Computer operating system
- Are there several tabs / applications running simultaneously?
- If so, does closing those other tabs / applications and then reloading the page resolve the issue?
To be clear, we are still investigating to see if any recent changes have caused an error and answers to these questions will help us investigate fully. I appreciate everyone's help!
