09-18-2023 10:41 AM
I try to post feedback and it tells me "We can't find this transaction. Please check your purchases to leave feedback" Which I did and it still won't allow me to post feedback. That page tells me "We ran into a problem saving your feedback. Please close the page and try again". Which I have been doing to no success. Does this come up from time to time?
09-18-2023 10:47 AM
Is the item still listed on eBay? If an item has been removed, you will not be able to leave feedback.
Check your feedback left to see if you have already left feedback for that transaction or not.
Try using a different browser or a different link to leave feedback for that transaction.
https://www.ebay.com/fdbk/leave_feedback
09-18-2023 10:54 AM
Thanks, I was able to leave feedback for one transaction on the link you gave. I have tried multiple links and have used the feedback almost 100 in the last month. On my Overview page it shows me what feedback I need to leave and I usually wait until the item was delivered to leave feedback. Something is wrong. I appreciate the reply.
09-18-2023 12:20 PM
I just ran into this myself. 2 items delivered today within the hour. Both items show even show "delivered 9-18" in my purchase history.
It says the same thing you mentioned "We can't find this transaction. Please check your purchases to leave feedback". i tried the link from @eburtonlab and the items do not show up on that list needing feedback.
What is equally weird is that both these transactions were "auto pay" which should have no impact on leaving feedback? I have deleted "auto pay" days after these 2 purchases went through.