10-22-2024 08:41 PM
When listing an item the USPS ground shipping discount is no longer showing. Now it defaults to the regular rate which is much higher. I don’t know if this is only showing on my end, or is the buyer only seeing the regular rate as well.
I contacted Ebsy support, and they are acting like they have no idea what I am saying. But sellers have been complaining of this for days now. I hope this is corrected soon.
10-22-2024 08:48 PM
I haven't dived into this issue, but from what I read so far this appears to be how it's displaying on the listing form - but it's not an issue anywhere else.
Is that what you're experiencing?
10-23-2024 07:35 AM
Same thing is happening to my listings, many of the discounts are not showing when I go to the shipping section of my listing. Priority and ground are both affected, some show the discount, but most don't. This has been going on for 2 days now. I am concerned that no discount will be showing on the buyer's side, causing a loss of sales potentially.