USPS Ground Advantage is switching to USPS Media Mail when printing labels in bulk

[rising-sun-photography]

This morning I adjusted my business policies for all applicable listings from USPS First Class Package to USPS Ground Advantage. I just noticed when I went to print shipping labels in bulk that sales that have been made since this change are defaulting to USPS Media Mail. When printing labels individually the labels are correctly defaulting to Ground Advantage. These are listings where the only shipping option is Ground Advantage and the categories the items are in do not qualify for Media Mail. This appears to be an issue only with bulk shipping as far as I can tell.

[wastingtime101]

No prob kyle@ebay - I just emailed you a couple of screenshots, please look out for them.

[dm1989]

I noticed today that I'm having the same problem - I set my shipping policy to ground advantage and when I go to bulk labels all the shipments say "Media Mail" 

[sapphire_studio]

This happened to me two days in a row on only some of my items. Cannot figure out why it was certain items and not others. All 4 oz Beauty Products.

[jenpicked]

Well, today is Monday the 17th, and once again, almost all of our first class packages are coming up as Media Mail in Bulk Shipping.  That is about a hundred packages today.  A hundred times that my teams are having to change that drop down menu.  About half of it is jewelry, the rest is clothing, sunglasses, and a few beauty products.  All of our business policies are correctly up to date, and we sell nothing in the Media Mail world.

My question......are my customers seeing this Media Mail as their delivery estimate?  That would certainly be costing everyone some major money.  Seller "x" on Ebay says she can get you your package in 14 days, or seller "z" on amazon says she can get you your package in 4 days.  We know which seller makes that sale.

[wastingtime101]

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@jenpicked wrote:

My question......are my customers seeing this Media Mail as their delivery estimate?

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No, listings are fine and buyers are seeing estimates based on Ground Advantage. This is an issue with the default on the bulk label page @jenpicked, nothing beyond that. Even the single label page isn't having this problem.

I'm still seeing the problem and I can't find any rhyme or reason why some transactions are affected and others aren't. When I pull up bulk labels for all sales from this morning, some are showing MM and some aren't.

There's another way to make the change other than the drop down menu. Go down the list and hit  the check box next to each affected order. Then, click 'edit' at the top of the page and when the pop up appears change the service to GA. You'll get them all done in one shot.

[meliflower]

Hi Kyle; please ask them to step up the priority on fixing this.  I updated all of my policies to comply with the changeover to Ground Advantage over the weekend, yet this glitch persists and it is a nuisance.  They should consider this urgent to resolve.  Thank you, Best, Melissa 

[pabrands]

Not resolved as of 7-17-2023. It just happened to me...

[wdwpincredibles]

Is there an update on this?  Every one of my free ship USPS ground advantage is switching to media mail when I go to print a label.