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Traffic Page Not Changing

I am unsure if this is a glitch or what is happening. My traffic page has shown the same page views since this morning. With 2300 items and normally selling 5-10 items a day, it seems very suspect that I have had zero traffic for 8 hours. Is there somewhere to submit a ticket about this?

Message 1 of 27
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26 REPLIES 26

Traffic Page Not Changing

SAME HERE, All Day 

Message 2 of 27
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Traffic Page Not Changing

Yep have 2 stores and zero traffic today.

Message 3 of 27
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Traffic Page Not Changing

Same here, no views showing up on items listed today. I always have views.

Message 4 of 27
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Traffic Page Not Changing

My traffic count stopped at 43 views yesterday morning (1/12/25) and has been 0 for the last 24 hours.  I'm glad you posted this because I was wondering if my store was suddenly out of favor!  Hope they fix this soon.

Message 5 of 27
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Traffic Page Not Changing

Same case, my traffic count stopped yesterday, today zero views. It would be nice if eBay would send an agent to post a message about this.

 

 

Message 6 of 27
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Traffic Page Not Changing

I track my traffic every morning, this morning, for yesterdays traffic (12th) it show 0 views for organic views, normally 140+ views.
Promoted seem normal.
External views are showing a bit less than half of normal.
My impressions, both organic and promoted are a bit higher than average.
Conclusion: obvious view glitch.

Message 7 of 27
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Traffic Page Not Changing

yesterday I had 0 organic views. that is the first day I have ever seen 0 organic views. as of this starting yesterday my view count has been cut in half. 9 hours into today i still have 0 organic views and only 9 views in total. the views are way under where they usually are and many new items that get viewers have been listed this weekend. same as poster above the promoted views are in the normal range but this has cut views in half.

Message 8 of 27
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Traffic Page Not Changing

Views, or traffic, definitely wasn't working yesterday and I'm not sure that it's working properly today.  My supposed views yesterday were around 90, down from about 350 on Saturday.  Today I appear to have gotten stuck at 8, though I've already had 1 message from another user and 2 "send offers".   Something is off, yet again.

Message 9 of 27
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Traffic Page Not Changing

Traffic information is not updated in real-time. Updates may be delayed for many reasons.

Message 10 of 27
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Traffic Page Not Changing

Same here, listed 10 new items last night which are still showing zero views, though I have multiple watchers on some of them. Seems to be a glitch.

Message 11 of 27
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Traffic Page Not Changing

Again, not to be contrary, but you might want to take a look at the other replies in this thread.

Message 12 of 27
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Traffic Page Not Changing

yes they are being delayed that's what we are telling you. 

Message 13 of 27
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Traffic Page Not Changing

i listed 80+ listings last night, some with really high sell through rates, extremely competitive search (people search "vintage watch lot" etc and refresh it multiple times a minute within 5 minutes sometimes there's 30 views.

 

I woke up to two views and two items 1 with 1 watcher,  1 with 2 watchers... neither show views.

 

the items watched seem like things people that follow my store would buy.

also on the two items being watched, they took hours to show in my "send offers to buyers" section

 

still getting some traction on items listed as soon as two days before these...

Message 14 of 27
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Traffic Page Not Changing

also decided to end 24 of the items that were set as auctions because of this. on the phone you can't get anyone that has accurate knowledge. they have to do something and talk to someone who does, then you pray that you get some kind of response but likely not. took multiple calls, 2 "leadership" team members to get this going.

 

ultimately wasted my alotted listings, paid listing fees, possibly going to have to wait multiple days to relist (if this is fixed soon) so that they don't end on weird days and times.  Or I could have let them run and chance them not getting traction and selling for nothing.

Message 15 of 27
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