Something went wrong and we were not able to generate the label.

[dynasty92]

Trying to ship by UPS and keep getting the subject message above and then: "Please be aware that UPS is experiencing issues at the moment. We apologise for any inconvenience and if affected, ask that you try again later." I've tried over a couple of hours and keep getting the same message. Not sure what to do. I need to ship the item tomorrow.

[wastingtime101]

Hey @dynasty92. This UPS issue has been going on for a few days. Sign up for a free account at pirateship.com - the UPS rates are just as good and sometimes better than eBay's.

You can create a one-off label and upload tracking to eBay, or you can integrate your eBay account which will pull in all your eBay orders then automatically send the tracking data to eBay.

[dynasty92]

Actually, I did try Pirate Ship since I use it on another site, but this shipment has to go to a different address from what the buyer usually uses, and I can't figure out how or if Pirate ship will allow me to change the address.

[wastingtime101]

Just create a label from scratch on pirate instead of using the eBay import. Then you can enter any address. Manually upload tracking to eBay.

Sounds like this is a regular buyer and you're comfortable shipping to a different address, but just going to put out there that changing the address voids all seller protection on item not received claims, even when you have tracking confirming delivery and a message from the buyer asking you to change the address.