cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sign in and Verify over and over and over and over

It's only 3pm today and I have had to sign in and/or verify myself about 20 times today already.

Message 1 of 34
latest reply
33 REPLIES 33

Re: Sign in and Verify over and over and over and over

I've been logged out and had to sign in again twice in the last hour, right in the middle of working so it's not from some kind of time-out.

Message 2 of 34
latest reply

Re: Sign in and Verify over and over and over and over

Make that 25 now

Message 3 of 34
latest reply

Re: Sign in and Verify over and over and over and over

 30 times now

Message 4 of 34
latest reply

Re: Sign in and Verify over and over and over and over

Yes; we're all doing it. Not just a 'you' thing. 

Message 5 of 34
latest reply

Re: Sign in and Verify over and over and over and over

35 time now

Message 6 of 34
latest reply

Re: Sign in and Verify over and over and over and over

Same here. Getting signed out constantly on desktop. Using chrome

Message 7 of 34
latest reply

Re: Sign in and Verify over and over and over and over

They want to prove I am not a robot...🤖

Message 8 of 34
latest reply

Re: Sign in and Verify over and over and over and over

There may be something new going on if you have not made any changes to your browser or network connection settings recently. Possibly a conflict between cookie data and what eBay is delivering at the moment.

 

Try a private or incognito browser window to see if that makes a difference.

 

Here is my boilerplate regarding Captcha issues, which you may have already seen many times:

 

Repeated Captcha requests or failures might be a sign that your browser is having problems saving cookies properly, or else a sign of a network issue. Using a VPN or a hotspot, or certain kinds of privacy software might also cause some issues.

 

Make sure your browser is up-to-date and has JavaScript enabled (and not blocked) and that cookies are not being blocked:

 

https://www.whatismybrowser.com/

 

Try using a different browser or a private or incognito browser window and see if you run into the same Captcha issues. If not, try manually erasing just your eBay cookies in your original browser.

 

Try an alternative link to sign in to rule out an issue with a particular link:

 

https://signin.ebay.com/ws/eBayISAPI.dll

 

Try temporarily disabling your ad blocker to see if that makes a difference.

 

If you are using a mobile browser, try changing to a different browser mode: mobile, classic or desktop. Try a desktop browser or a mobile browser in desktop mode.

 

Or try using the eBay app.

 

If you contact eBay directly, mention ALERT15299 to have your account added to the open ticket.

Message 9 of 34
latest reply

Re: Sign in and Verify over and over and over and over

40 times now

Message 10 of 34
latest reply

Re: Sign in and Verify over and over and over and over

Giving us your countdown for signing in isn't necessary.

Message 11 of 34
latest reply

Re: Sign in and Verify over and over and over and over

Me too....create a listing, finish and launch it, I get "its us, not you" screen, then I'm signed out.  Sometimes it happens in the middle of saving photos to a new listing.  All day long now.

Message 12 of 34
latest reply

Re: Sign in and Verify over and over and over and over

55 so far, you are welcome @ebooksdiva 

Message 13 of 34
latest reply

Re: Sign in and Verify over and over and over and over

I'm also having this issue. I sent a "tech issue" notification to ebay, still not resolved. Very annoying. I'm not using any new devices, nothing new has changed on my end. 

Message 14 of 34
latest reply

Re: Sign in and Verify over and over and over and over

ABSOLUTELY RIDONKULOUS!!!!!!!!!!!!!!!!!!!!!

Message 15 of 34
latest reply