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‎06-17-2022 03:40 PM
I am just coming back off Time-Away. Now I am clicking on my Manage orders awaiting shipment. I am seeing Ship By date's of 20 June 2022. This should not be as USPS observing Juneteenth Monday, post offices closed June 20, 2022. This should have been taken into consideration when the mailing date were set/adjusted for (Orders Awaiting Shippment). This could affect some sellers, Sellers Dashboards and cause eBay to spend more time adjusting later down the road. I called Customer Service and they said can't you just mail your items sooner? You should call your customers and let them know, that there is a holiday and it will be sent later and they will understand. Why is the responsibility always left on the seller??? This is a National Holiday and will effect all your sellers on a National level and should not be left to us/me/the seller to handle. I am sure I can not be the only seller that received a ship by date of 20 June 2022. That is why I placed my store on Time Away and if left a negative feedback it would be taken care of but not this one because we shipped it out late according to the ship date and Customer Service. Please advise. Thanks, Jesse
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Ship by Date is Showing 20 June 2022 in Awaiting Shippment, this is POSTAL HOLIDAY!!!
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‎06-17-2022 03:51 PM
Ship by Date is Showing 20 June 2022 in Awaiting Shippment, this is POSTAL HOLIDAY!!!
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‎06-17-2022 03:44 PM
@tenderheartcreations what was the date of the order?
velvet@ebay confirmed yesterday that an update was made yesterday morning to account for the holiday and orders before that would not be included in the update, but would be protected from late shipments.
Ship by Date is Showing 20 June 2022 in Awaiting Shippment, this is POSTAL HOLIDAY!!!
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‎06-17-2022 03:51 PM
Ship by Date is Showing 20 June 2022 in Awaiting Shippment, this is POSTAL HOLIDAY!!!
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‎06-17-2022 04:08 PM
This is Jesse at Tender Heart Creations
((VELVET@ebay)) answered my question and saved the day with the link below.. I pressed the wrong button and I want to make sure thwy get the credit. THANKS!!!!!
velvet@ebay confirmed yesterday that an update was made yesterday morning to account for the holiday and orders before that would not be included in the update, but would be protected from late shipments.
Ship by Date is Showing 20 June 2022 in Awaiting Shippment, this is POSTAL HOLIDAY!!!
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‎06-17-2022 04:12 PM
Solution is BELOW by
velvet@ebay confirmed yesterday that an update was made yesterday morning to account for the holiday and orders before that would not be included in the update, but would be protected from late shipments.
