02-26-2020 09:23 AM
I recently have found several listings with corrupted images or missing images. I usually use a standard format for taking the images for the items I sell. Usually There will be 11 images for most of the items I list so while reviewing item specifics I have caught several listings that had what appeared to be less than the normal amount of images. When I went to my back up folder I found these items were missing images. I was able to delete the current images and upload the full selection.
Rather than have to manually go through each of my 400 to 600 listings it would be nice to be able to log the number of listings used when creating a listing. So a quick filter could be used in the seller hub to identify listings that need to be revised due to images being lost or corrupted. Obviously if there are corrupted images the filter would point out the listings that need to be worked on.
For missing images the filter could check the current number of listings used and compare it to the number of images used at the time the listing was created. Then if the number of current listings is less than the number at the time of creation the quick filter could tell users which listings need attention.
02-27-2020 10:04 AM
@dhbookds wrote:
I may be still dreaming........but with all the wonderful tools you've developed.....wasn't there one that addressed picture problems?
The Bulk Photo Scanner tool's FastScan will report the number of pictures in a listing in ascending order of photo count. That allows sellers to quickly locate and assess listings with a low count.
https://www.isdntek.com/ebaytools/BulkPhotoScanner.htm
The same tool's AutoScan has the ability to display all photos in all listings, onscreen, so that a seller can visually inspect all photos at once for anomalies. The tool was able to detect photo urls where the master image went missing, but might not be able to detect some of the specific errors reported here.
One method of fixing problems relies on seeing them in-situ. Whenever a seller reports a problem to me, I prefer that they leave the issue as it is so the underlying problem can be captured. When sellers make their own repairs and then report the problem, as a developer, I am left blind. I suspect eBay developers need a similar helping hand.
@Anonymous
Regarding some black photos...eBay still has a problem in the gallery photo routine where images with transparent backgrounds are rendered on a black canvas. Black (color 0) is the default canvas color in the image processing module. The program should take one more step to color the background white before rendering a transparent GIF or PNG thumbnail onto a JPG canvas. This step would occur at image upload (and could be limited to only GIF and PNG uploads, since JPG backgrounds aren't transparent). Since more and more photos from suppliers are offered as transparent PNG images, the problem will only grow. I've created examples here:
https://www.ebay.com/sch/m.html?_ssn=shipscript&_nkw=ending
Note that search supplies the JPG version of the GIF upload, but still maintains a GIF version on file:
https://i.ebayimg.com/thumbs/images/g/sRAAAOSwx0teCmom/s-l96.gif
https://i.ebayimg.com/thumbs/images/g/sRAAAOSwx0teCmom/s-l96.jpg
02-27-2020 10:12 AM
@shipscript wrote:
@dhbookds wrote:
I may be still dreaming........but with all the wonderful tools you've developed.....wasn't there one that addressed picture problems?
The Bulk Photo Scanner tool's FastScan will report the number of pictures in a listing in ascending order of photo count. That allows sellers to quickly locate and assess listings with a low count.
https://www.isdntek.com/ebaytools/BulkPhotoScanner.htm
The same tool's AutoScan has the ability to display all photos in all listings, onscreen, so that a seller can visually inspect all photos at once for anomalies. The tool was able to detect photo urls where the master image went missing, but might not be able to detect some of the specific errors reported here.
One method of fixing problems relies on seeing them in-situ. Whenever a seller reports a problem to me, I prefer that they leave the issue as it is so the underlying problem can be captured. When sellers make their own repairs and then report the problem, as a developer, I am left blind. I suspect eBay developers need a similar helping hand.
@Anonymous
Regarding some black photos...eBay still has a problem in the gallery photo routine where images with transparent backgrounds are rendered on a black canvas. Black (color 0) is the default canvas color in the image processing module. The program should take one more step to color the background white before rendering a transparent GIF or PNG thumbnail onto a JPG canvas. This step would occur at image upload (and could be limited to only GIF and PNG uploads, since JPG backgrounds aren't transparent). Since more and more photos from suppliers are offered as transparent PNG images, the problem will only grow. I've created examples here:
https://www.ebay.com/sch/m.html?_ssn=shipscript&_nkw=ending
Note that search supplies the JPG version of the GIF upload, but still maintains a GIF version on file:
https://i.ebayimg.com/thumbs/images/g/sRAAAOSwx0teCmom/s-l96.gif
https://i.ebayimg.com/thumbs/images/g/sRAAAOSwx0teCmom/s-l96.jpg
Hi @shipscript, thank you so much for sharing! I'll be sure to pass along the details you've shared here for potential enhancements 🙂