01-29-2023 06:17 PM
At Seller Hub>Listings>Manage Active listings> a search retrieves my listing if I search the title for "Spanish" or "Moss" but returns nothing for a search for "Spanish Moss". Does this make sense?
01-29-2023 08:41 PM
I'm having the same issue.
Can't even search my own active listings and rely on the search results.
01-29-2023 10:08 PM
@kds99 wrote:At Seller Hub>Listings>Manage Active listings> a search retrieves my listing if I search the title for "Spanish" or "Moss" but returns nothing for a search for "Spanish Moss". Does this make sense?
I'm having the same issue on one account but not the other.
Is there a tech ticket for this devon@ebay? This is about sellers searching active listings page in seller hub https://www.ebay.com/sh/lst/active - it is not about public-facing search.
Multiple users affected in this thread and also other threads.
https://community.ebay.com/t5/Share-eBay-Technical-Issues/Seller-Hub/m-p/33509852#M107942
https://community.ebay.com/t5/Share-eBay-Technical-Issues/Seller-Hub-Search/m-p/33511412#M107985
01-30-2023 07:22 AM
@wastingtime101 wrote:
@kds99 wrote:
At Seller Hub>Listings>Manage Active listings> a search retrieves my listing if I search the title for "Spanish" or "Moss" but returns nothing for a search for "Spanish Moss". Does this make sense?
I'm having the same issue on one account but not the other.
Is there a tech ticket for this devon@ebay? This is about sellers searching active listings page in seller hub https://www.ebay.com/sh/lst/active - it is not about public-facing search.
Multiple users affected in this thread and also other threads.
https://community.ebay.com/t5/Share-eBay-Technical-Issues/Seller-Hub/m-p/33509852#M107942
https://community.ebay.com/t5/Share-eBay-Technical-Issues/Seller-Hub-Search/m-p/33511412#M107985
Hey @wastingtime101! I just checked our open tickets this morning and the issue with sellers not being able to search their own active listings in the Seller Hub with keywords is being reported. I will have the Tech Board updated here shortly. If sellers are running into I recommend they reach out to customer support and let them know that they are experiencing ALERT 14435.
01-30-2023 07:58 AM
my store search is also affected and I noticed last night that when you click on "see other listings" that that search box is also affected
I guess what I am trying to say s that I dont have to be in my store for the search to be broken
01-30-2023 08:04 AM
@1tuna wrote:
my store search is also affected and I noticed last night that when you click on "see other listings" that that search box is also affected
I guess what I am trying to say s that I dont have to be in my store for the search to be broken
Hey @1tuna! Thank you for the additional information and I will make sure to share this with the correct team.
01-30-2023 08:00 PM
Thanks all !!