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Seller Hub Overview page missing Message link, Seller ID, etc

I checked this on TWO browsers, the Seller Hub Overview page is now missing the Messages link on the right and the Seller Hub title PLUS Seller ID ... this info will show up on other pages but NOT the Overview page ...

This started late Friday night 2-10-23 ...

 

Screenshot (4274).png

Best regards,
Mr. Lincoln - Community Mentor
Message 1 of 26
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25 REPLIES 25

Seller Hub Overview page missing Message link, Seller ID, etc

I confirm that this has also happened to me.

Message 2 of 26
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Seller Hub Overview page missing Message link, Seller ID, etc

Same here.


KrazzyKats  •  Volunteer Community Member  •  Buyer/Seller since 1998

Message 3 of 26
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Seller Hub Overview page missing Message link, Seller ID, etc

@krazzykats , @backpacktreasures 

 

Thank you for posting ... since it is the weekend I doubt anything will happen to fix this before tomorrow.

Best regards,
Mr. Lincoln - Community Mentor
Message 4 of 26
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Seller Hub Overview page missing Message link, Seller ID, etc

Ditto -- I brought this up on another thread as well.

Message 5 of 26
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Seller Hub Overview page missing Message link, Seller ID, etc

@1786davycrockett   eBay has traditionally done their weekly site updates on Thursdays ... this started on Friday for me so I suspect something went awry on the weekly update ... most likely it will get corrected on their next update.  

Best regards,
Mr. Lincoln - Community Mentor
Message 6 of 26
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Seller Hub Overview page missing Message link, Seller ID, etc

Started Friday for me too....very frustrated. Just MORE CLICKS to get what I want to see.....THANKS EBAY!!!

Message 7 of 26
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Seller Hub Overview page missing Message link, Seller ID, etc

@mr_lincoln 

 

Same for me, too.

Message 8 of 26
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Seller Hub Overview page missing Message link, Seller ID, etc


@mr_lincoln wrote:

I checked this on TWO browsers, the Seller Hub Overview page is now missing the Messages link on the right and the Seller Hub title PLUS Seller ID ... this info will show up on other pages but NOT the Overview page ...

This started late Friday night 2-10-23 ...

 

Screenshot (4274).png


devon@ebay , elizabeth@ebay

 

Hi Devon and Elizabeth,

 

As more and more members reply to this thread reporting they have the same issue perhaps a ticket could be generated to have someone look into it?  Yes?  No? Maybe? 

Best regards,
Mr. Lincoln - Community Mentor
Message 9 of 26
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Seller Hub Overview page missing Message link, Seller ID, etc

devon@ebay already sent an inquiry to the Hub team to see if this is a glitch or intended.

 

https://community.ebay.com/t5/Selling/They-took-the-MESSAGES-link-off-of-the-Seller-Hub/m-p/33549547...

Message 10 of 26
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Seller Hub Overview page missing Message link, Seller ID, etc


@wastingtime101 wrote:

devon@ebay already sent an inquiry to the Hub team to see if this is a glitch or intended.

 

https://community.ebay.com/t5/Selling/They-took-the-MESSAGES-link-off-of-the-Seller-Hub/m-p/33549547...


@wastingtime101   My sincere thanks ... good for them to know the problem is growing ... it's a glitch not intended ... I can't see eBay dropping the Seller Hub page title ... it is most likely that entire "menu" line didn't queue up in their coding update ... 

Best regards,
Mr. Lincoln - Community Mentor
Message 11 of 26
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Seller Hub Overview page missing Message link, Seller ID, etc

Been that way forever (since Seller Hub started).

 

Messages are shown at top left 'Unread Messages' or drop down on top right hovering over 'My Ebay'.

 

The 'name' is Top Top left, way up much higher than you show. 

 

The 2nd screen you show is the 'Manage All Orders' and NOT the Overview of Seller Hub; as is your top picture.

Message 12 of 26
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Seller Hub Overview page missing Message link, Seller ID, etc


@mr_lincoln wrote:

it's a glitch not intended 

I hope so because I want it fixed, too. It's messing up my work flow with extra clicks.

Message 13 of 26
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Seller Hub Overview page missing Message link, Seller ID, etc


@wastingtime101 wrote:

@mr_lincoln wrote:

it's a glitch not intended 

I hope so because I want it fixed, too. It's messing up my work flow with extra clicks.


@wastingtime101   Me CLICK too CLICK 

Best regards,
Mr. Lincoln - Community Mentor
Message 14 of 26
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Seller Hub Overview page missing Message link, Seller ID, etc


@stainlessenginecovers wrote:

Been that way forever (since Seller Hub started).

 

Messages are shown at top left 'Unread Messages' or drop down on top right hovering over 'My Ebay'.

 

The 'name' is Top Top left, way up much higher than you show. 

 

The 2nd screen you show is the 'Manage All Orders' and NOT the Overview of Seller Hub; as is your top picture.


@stainlessenginecovers   Yes that is correct, I show BOTH pages so eBay knows what is missing off the Overview page which is shown on the other page ... I have always had the Seller Hub title, My ID and the Messages link on the Overview page ... now I and others don't.  

Best regards,
Mr. Lincoln - Community Mentor
Message 15 of 26
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