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Unable to Sort Search Results

Three days ago, the sort function on my searches stopped working. I have tried clearing cookies. I have tried three different browsers. I have tried using a VPN. All the same.  The screenshot is from a search. Any help would be appreciated. Cheers!Screenshot 2023-02-13 170910.jpg

Message 1 of 9
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8 REPLIES 8

Unable to Sort Search Results

I also wanted to say that searches work normally on ebay.de, just not on ebay.com.

Message 2 of 9
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Unable to Sort Search Results

The problem is likely related to your location. Users in the US can sort on ebay.com without problems.

 

Are you able to sort by going from your search results directly to the Advanced Search page, and changing the sort order there?

 

Message 3 of 9
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Unable to Sort Search Results

In the desktop version, the advanced search is available. If I browse on the phone, these are the only possibilities I have:

IMG_20230214_014312.png

 And if I tap on options (the 3 lines on top right):

IMG_20230214_014334.png

 And that's all.

I haven't changed any configuration on the phone or PC, the option disappeared by itself a week or less ago.

Message 4 of 9
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Unable to Sort Search Results

Can you go to the bottom of the page @dog-brain and switch to classic site to get the sort filters you're looking for?

Message 5 of 9
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Unable to Sort Search Results

It's not there.

IMG_20230214_024044.png

 The sorting option is actually removed. The only way I can find it is through the classic (or desktop) site and advanced search.

So there is a lot of switching to do until I get there.

Message 6 of 9
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Unable to Sort Search Results

Try searching on ebay.co.uk or ebay.ie to see if the option appears there.

 

Message 7 of 9
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Unable to Sort Search Results

Ebay confirmed it is an issue they know about. It is also happening on the app.

Message 8 of 9
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Unable to Sort Search Results

This is very tedious. It should be how it was days ago. Plus, I am unable to change my location directly on the search page. Sometimes I have things shipped to the US, others to Europe.

Message 9 of 9
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