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Sales not updating in Seller Hub

Sales amount and graph have been lagging actual number by about 50% today and is still off 

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Re: Sales not updating in Seller Hub

My sales have not been reported correctly and still missing sales from my last seven auctions.

I would like to know where my money is, is this a side effect of the new managed payments.

Please help, I have been on eBay almost 10 years and this is my only source of income.  I had a stroke and lost my business and almost lost my life 12 years ago and after I made a 90% recovery I came to eBay and after several years of selling  a success story wast written about me by Shawna Champion in the office of the presidents, I was so proud to be a part of the eBay family and want to keep feeling like that. I bring hundreds of people in from socially media by links I post to pull them into our sales community. I am so confused and do not know where I stand financially when all the reporting in not reported in real time. I used selling manager for years and it always reported correctly in real time. I do not know in the advanced sales platform how things can be so miss reported and messed up, I thought we where making changes for the better and it has done nothing but convoluted the sale platform. 

Message 2 of 4
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Re: Sales not updating in Seller Hub

@theagatehunteradam 

 

From what I can tell, you aren't in the new Managed Payment system yet.

 

This is the sold page which should show all your solds

 

https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS

 

This page should show the awaiting payments.......

 

https://www.ebay.com/sh/ord/?filter=status:AWAITING_PAYMENT

 

You can check your paypal account to cross check that payments are there.......

 

If there is a problem, beyond a day of lag time, you probably are going to have to contact ebay.......

Message 3 of 4
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Re: Sales not updating in Seller Hub

Thank you so much for your help, I found what I needed.

I love eBay keep up the good work guys and thank you for your help.

Best Wishes

Adam

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