Sale Confirmed email notification showing incorrect Quantity Remaining

[digitshop]

Sale Confirmed email notification from ebay showing incorrect Quantity Remaining. It seems to be showing the sum of total available + total sold.  This should be a simple fix but will benefit many of us as we use this information to maintain inventory.  Please get it fixed.

[toomstoys]

alan@ebay

Same here. Think this has been happening for at least 3 months now. OP is correct on......

"It seems to be showing the sum of total available + total sold."  

Maybe a small edit - think it is showing Quantity sold correctly but Quantity remaining is original quantity, quantitive to how many listed minus the said 1 sold) 

I was previously able to use this count to verify if I needed to purchase/add additional Inventory but with all the other count/view issues I do not trust that number any more. 

(1st time I noticed it wasn't showing properly was when I sold an item and it said Quantity remaining 70 for a rather rare item , quickly went to listing to make sure I didn't have 70 up. )

I can screen shot an email and a listing number as example if that helps.

AND just FYI this is not a random happening. This is all sale confirmed emails with multiple items.

[autobodytoolmart]

I emailed them about this a few months ago. Still not fixed.

[toomstoys]

brian.t@ebay

Can we get this reported again/escalated?

It's is causing confusin on how may remaining/left

A lot of us used (would still like) to use these to know when Inventory is low and needs to be re-stocked 

[toomstoys]

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@toomstoys wrote:

brian.t@ebay

Can we get this reported again/escalated?

It's is causing confusin on how may remaining/left

A lot of us used (would still like) to use these to know when Inventory is low and needs to be re-stocked 

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brian.t@ebay

Again many thanks on note to seller now finding its way to sales record. You da man. 

Next wish - can we revisit this and  correct the item sold notifications to show actual remaing amount ? - reminder , it is pulling info from total number sold rather than number remaining available for sale. 

[toomstoys]

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@autobodytoolmart wrote:

I emailed them about this a few months ago. Still not fixed.

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Is it showing correctly for you now too?

[toomstoys]

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@toomstoys wrote:

alan@ebay

Same here. Think this has been happening for at least 3 months now. OP is correct on......

"It seems to be showing the sum of total available + total sold."  

Maybe a small edit - think it is showing Quantity sold correctly but Quantity remaining is original quantity, quantitive to how many listed minus the said 1 sold) 

I was previously able to use this count to verify if I needed to purchase/add additional Inventory but with all the other count/view issues I do not trust that number any more. 

(1st time I noticed it wasn't showing properly was when I sold an item and it said Quantity remaining 70 for a rather rare item , quickly went to listing to make sure I didn't have 70 up. )

I can screen shot an email and a listing number as example if that helps.

AND just FYI this is not a random happening. This is all sale confirmed emails with multiple items.

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alan@ebay

This one does look like it was resolved - Thank You