Cannot kill Message to buyer on OLD shipping page

[dhbookds]

I placed a message to a buyer on the shipping label page.......  The message now appears on EVERY label, and reappears on the next label, despite unchecking it.  It should not be sticky.......

This is the page URL:

https://postage.ebay.com/ws/eBayISAPI.dll?PAppCreatePostage&scrshipmentid=67835843800&bulkGrpId=3011...

@Anonymous  could you report, please.........

[eburtonlab]

As a workaround have you tried leaving the box checked, but replacing the text with spaces or a single period? That might overwrite the default text for next time.

Is it eBay autofilling the text, or Firefox? If you click on the text box, does it give you a choice of previous messages? If it just remembers the last one, replacing the text might work. If it gives you choices in a dropdown, you might be able to delete them individually.

[Sorry if these are silly or obvious questions/things you've already tried, I'm not a seller so I've never encountered the shipping label page, just lots of similar pages with odd, unintended interactions.]

[dhbookds]

Thanks for trying...... @eburtonlab  No drop down options, purely a spot for a personal message. It can be deleted for each label, if one remembers......lol.   I did change it to a generic Thank  You, Hope you enjoy..... and that is sticking.......  So not a great problem.....except for those who don't see it.......as I didn't so I'm sure a few of my buyers were wondering at the the Jeanie message.......  thought about the period or something, but it apparently does go to the buyer and don't want them "wondering what . means"......

This has happened before on this page and has been a pain to get it fixed......as it's "not vital"......

[eburtonlab]

I suppose a generic "Thank you" is probably the safest message if you are stuck with one until eBay gets to it. Least likely to cause a problem. Although it is amusing to imagine what the folks trying to puzzle out the original message made of it.

I get the feeling that there are some other issues that eBay will need to address first before they get to that one, though.