We thank you for your continued patience as we work through the issues associated with the Oct 15 Category update rollout. Our intention is to provide you with as much information as possible and we apologize for any frustration.
The issue we just addressed:
Certain item specifics such as size were missing in the left hand navigation. The left hand navigation filters are now fully restored with all available item specifics. Your listings will appear in all relevant search results when using the left hand navigation filters.
What we’re addressing next:
To ensure the required item specific doesn’t continue to appear as blank, we are working to copy the old item specifics values directly into the new required item specific. For example, in fashion, copy the old item specifics Size (Women’s), Size (Men’s) directly into the new item specifics *Size*. We will provide an update on this on Monday.
Important reminders for sellers:
- Your listing is no longer blocked from being re-listed or revised because the required item specific is blank. Behind the scenes we have mapped the new item specific to the original item specific.
- Left hand navigation filters are fully restored with all available item specifics. Your listing will appear in all relevant search results when using the left hand navigation filters.
Next steps for sellers:
We will continue to communicate updates through this announcement board and you can expect the next update from us on Monday, Oct 21.
Until then, you should continue providing all of the required, recommended and additional item specifics as needed. You do not need to revise those item specifics that are appearing blank.
We appreciate your attention to this and as always, thank you for selling on eBay.
