Printing labels

[thedisneycellar]

Is anyone having issues with printing shipping labels. It was working fine about 10 mins ago and now its just saying error creating label with no explanantion. Tried several different sales and will not let me print any of them. 

Thanks!

[station_85]

Yes, we were shipping labels fine up until a few minutes ago.  Now we receive the error message, "Error creating label:" and that's it...

[t-bones_treasures]

Same here.

[all-phone-and-games]

I ended up getting a 'error set in recon' through the mobile app, after putting it through again it went right through then i was able to print on the computer. However it is not recommended as now I have to deal with them double charging for every label it seems that I did that for. (thankfully it was only 2) 

[thedisneycellar]

So weird. I haven't seen any posts from Ebay about there being some time of problem. Just tried again and still not letting me print anymore.

[baxterbog]

Same error message here.  Checked my paypal account and was charged for both attempts to generate a label.  Unable to do a 'reprint' label as ebay does not show generating the label.  Now what?

[thedisneycellar]

I just checked paypal and looks like that happened as well but it does show refunded for each attempt to print???

[baxterbog]

We were not that lucky.  Two charges for an unprintable label.  No refunds.  Going to hold off on printing labels for a bit and hope they get this resolved.  Guessing that we have to go out and request a refund for the errant labels?

[charming.handz]

Yes, it's happening to me as well. Tried several times and just managed to create just 3 SL

[medicvk]

Me too! Ugh. I was also charged twice for both attempts, and now Paypal has already issued refunds for both labels that didn't print. Is there anyway to get a ETA from Ebay of when this issue will be resolved?

[thedisneycellar]

anybody have any luck with a fix?

[station_85]

It worked for a few labels and then stopped. It is now showing that error message again.

[thedisneycellar]

hmmm. im gonna wait a bit and see if they fix it. make sure you check your paypal account to see if they have refunded for all unprinted labels.

[deep_purple_katharine_4]

I got the error message ('error creating label') twice. Charged me $12.15 both times, and I do not see any Paypal refund. I tried to cancel the labels in eBay to get the refund but of course they do not show up under the labels since they were never created. So I printed it from PayPal. Now I have 3 charges for $12.15. Hopefully I will receive the credits at some point.

[lili_boutique]

you might see refund later, my activities looks so messy. Many charges and refunds!