Photos not loading when editing variation listings (and can't add new photos either)
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‎06-18-2024 06:29 PM
When attempting to add photos to new or existing variation listings, the existing photos do not load and there is no prompt to add or edit photos. The only result is a spinning green wheel (see screen shot below). This is affecting both the default and variation photos. I have tested on two browsers, Edge and Chrome with same result and let one page run for over 30 minutes. Maybe a script is timing out behind the scenes. Please fix asap as this prevents me/us from listing items for sale. This issue with variation listings has occurred frequently over the past few weeks.
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Re: Photos not loading when editing variation listings (and can't add new photos either)
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‎06-18-2024 06:35 PM
I'm having the same problem.
Re: Photos not loading when editing variation listings (and can't add new photos either)
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‎06-18-2024 07:00 PM
I am having the same issue. I have found no work around in different devices or browsers. I filed a report with customer service.
Re: Photos not loading when editing variation listings (and can't add new photos either)
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‎06-18-2024 07:14 PM
Having the same issue. Able to add new colors/names but not the photos and existing ones not showing up.
Re: Photos not loading when editing variation listings (and can't add new photos either)
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‎06-18-2024 07:25 PM
Same issue here, tried on phone, pc (edge browser) and iPad (safari)
Re: Photos not loading when editing variation listings (and can't add new photos either)
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‎06-18-2024 08:25 PM - edited ‎06-18-2024 08:44 PM
I am experiencing the same issue. FWIW I revised an existing variation listing, adding new options and corresponding photos this morning without any problems.
Is there an open ticket for this issue?
@wastingtime101 FYI
ETA I just reported the issue to CS. The rep that I spoke with did not see an open ticket for this issue but said he would get it reported.
Re: Photos not loading when editing variation listings (and can't add new photos either)
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‎06-18-2024 11:09 PM
Same issue here. Tried multiple browsers and on Mac and PC. This is horrendous as I am now losing sales as I am now missing a release date!!!!!
Hey there ebay, please help and act like this is your money that you are losing!!
Re: Photos not loading when editing variation listings (and can't add new photos either)
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‎06-18-2024 11:10 PM
having the same issues...
Re: Photos not loading when editing variation listings (and can't add new photos either)
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‎06-19-2024 02:04 AM
is this resolved in your end? its still not in mine , just wondering if its me
Re: Photos not loading when editing variation listings (and can't add new photos either)
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‎06-19-2024 02:38 AM
I'm having the same issue. Very frustrating.
Re: Photos not loading when editing variation listings (and can't add new photos either)
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‎06-19-2024 03:19 AM
I am having the same issue..... NEW STOCK release this morning and now I cannot add to the existing listing with the new pics... VERY FRUSTRATING!
Re: Photos not loading when editing variation listings (and can't add new photos either)
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‎06-19-2024 03:43 AM
I am having the same issue. attempted in chrome & edge, cleared cookies & cache all time, rebooted - did not resolve.
Re: Photos not loading when editing variation listings (and can't add new photos either)
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‎06-19-2024 05:21 AM
As of this morning, the issue has not been resolved for me.
Re: Photos not loading when editing variation listings (and can't add new photos either)
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‎06-19-2024 05:38 AM
I'm having same problem. Also, seeing the spinning green wheel.
Re: Photos not loading when editing variation listings (and can't add new photos either)
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‎06-19-2024 05:44 AM
Still not resolved for me.
