When attempting to add photos to new or existing variation listings, the existing photos do not load and there is no prompt to add or edit photos. The only result is a spinning green wheel (see screen shot below). This is affecting both the default and variation photos. I have tested on two browsers, Edge and Chrome with same result and let one page run for over 30 minutes. Maybe a script is timing out behind the scenes. Please fix asap as this prevents me/us from listing items for sale. This issue with variation listings has occurred frequently over the past few weeks.
@mcdougle4248 wrote:
I am experiencing the same issue. FWIW I revised an existing variation listing, adding new options and corresponding photos this morning without any problems.
Is there an open ticket for this issue?
@wastingtime101 FYI
ETA I just reported the issue to CS. The rep that I spoke with did not see an open ticket for this issue but said he would get it reported.
Hey @mcdougle4248 there is an alert open for this issue now. ALERT15343
I'll get that added to the tech board for all to see.
Kyle,
@wastingtime101 wrote:
I'm having the same problem, will report to CS.
Update @heroes-zeroes @mcdougle4248 kyle@ebay and all:
CS confirmed there's a sitewide tech ticket this AM. If you contact CS they can add your ID(s) to the ticket. Maybe Kyle can post the ALERT number to make reporting to CS go faster.
Hey @wastingtime101 we do have an alert for this now. ALERT15343. I have gone ahead and added this to the tech board a moment ago.
Kyle,
Hey @mcdougle4248 @wastingtime101 thanks for letting me know! The alert is still open on my end at this time, but it sounds like it will probably be getting closed sooner than later.
Kyle,
