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Photos not loading since 2/17/22. Anyone else?

Starting on 2/17/22, my photos will not load into a listing.  They get to 38% then stop.  Nothing has changed with my pc or photos.  I cleared cache and tried different browsers and nothing helps.  If I don't list I don't sell so this is a big issue for me.  Anybody else having problems loading photos into listings?

Message 1 of 37
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36 REPLIES 36

Photos not loading since 2/17/22. Anyone else?

I have seen this issue posted over the last few days

 

I used the eBay app on my Android phone and was successful yesterday and today

 

Is that an option for you?   

Message 2 of 37
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Photos not loading since 2/17/22. Anyone else?

Same issues here

Message 3 of 37
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Photos not loading since 2/17/22. Anyone else?

Yes, same issue. 

 

Apparently eBay refused to even acknowledge or address it. Yet it's ok to charge store fees where there is no access to list items.....

Message 4 of 37
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Photos not loading since 2/17/22. Anyone else?

There have been some Microsoft updates recently, check that your PC has the latest Windows updates.


KrazzyKats  •  Volunteer Community Member  •  Buyer/Seller since 1998

Message 5 of 37
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Photos not loading since 2/17/22. Anyone else?

Not sure if this will help you but it's worked for me in the past  . . . at the bottom of the page, click "save as draft". Then go the draft and try loading your pictures again. 

Message 6 of 37
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Photos not loading since 2/17/22. Anyone else?


@gagnon234 wrote:

Not sure if this will help you but it's worked for me in the past  . . . at the bottom of the page, click "save as draft". Then go the draft and try loading your pictures again. 


Been trying that and still won't load.

Message 7 of 37
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Photos not loading since 2/17/22. Anyone else?

Back to the drawing board . . . . 

Message 8 of 37
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Photos not loading since 2/17/22. Anyone else?

More work but what I have done in the past is email myself the pictures then use my eBay phone app to load the pictures onto the draft 

 

I know it is a long way around but if you need to get it listed 

Message 9 of 37
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Photos not loading since 2/17/22. Anyone else?

I'm having issues also. One photo takes, others just spin or stop at 18%

Message 10 of 37
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Photos not loading since 2/17/22. Anyone else?

I've been trying everything I can think of for 2 days and I finally got it to work.  I don't know if this is the solution to other people's issues with this or if it will work on my next item but this is what I did to make the photos upload again for this particular item (for me).  

 

Little background...I'm trying to list a particular item, when I try to upload the first photo, it loads to 38% then stops (no errors just stops at 38% and won't upload).  When I stop that photo and try  different photos they do the exact same thing.  BUT...if I restart my pc and try to load the other photos (photos 2-12), without trying to load photo #1, they all load fine.  Then try loading photo #1, the upload stops at 38% again.

 

As long as I don't try loading photo #1, all photos load fine.  If I try loading photo #1, it won't load nor will any other photos I try after that.  The solution for me was to retake photo #1.  After retaking photo #1, it and the rest of the photos load fine.  So either there was something wrong with the original photo #1 or it became corrupted somehow during the initial loading process.  I'm going to try to list another item and see how that goes.

 

 

Message 11 of 37
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Photos not loading since 2/17/22. Anyone else?

I tried this on and off, still issues

Message 12 of 37
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Photos not loading since 2/17/22. Anyone else?

Same problem here off and on last 2 days.  Tried all the tricks.  Different browser helped last night.  Then original browser was ok too.  Now back to the same issue tonight.  it  either partially loads and stops or just spinning wheel.    Not cool.

Message 13 of 37
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Photos not loading since 2/17/22. Anyone else?

SO-I just talked with customer service and they were only made aware of this yesterday. Tech is working on it but have no idea how long it will be until it is fixed. Nice of them to let us know...

Message 14 of 37
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Photos not loading since 2/17/22. Anyone else?

This is driving me crazy! I've been trying to list items for two days...and I can't because the photos won't load.  Mine stop at 22%. Nothing I've tried has worked. Anyone figure out how to fix, or get around this problem?

Message 15 of 37
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