08-31-2023 08:39 AM
My partner and I have 2 separate eBay accounts. Since my computer died we've been sharing his. When I try to sign into my account after he's signed out of his, eBay keeps telling me that they think I'm a BOT! "Pardon our interruption. As you were browsing eBay something about your browser made us think you're a bot"
Please fix this mess, I need to access my account to print labels! This has been happening for over a week now!
08-31-2023 10:18 AM
Rather than signing out and back in, try using a private or incognito browser window to sign in to a different account without signing out of the first account.
Or use different browsers for each account and stay signed in to both accounts.
If you are still running into the "bot" message, there are more things to try in this thread:
09-01-2023 07:28 AM
There is a site-wide tech ticket. Anybody running into this can contact CS and ask them to add your account to Alert 14917