06-15-2019 11:15 AM - edited 06-15-2019 11:19 AM
I noticed there is a new interface. I normally pay my fees every few days and went in very early Saturday morning and saw the new interface. I entered my credit card information, hit done and get a error. It is Saturday afternoon now and it has still been down.
Peace, Duane Bass
(1st Armored Division 1971 - 73)
Solved! Go to Best Answer
06-18-2019 01:26 PM
@lily-dale-hauntings Did you try my suggestion? Click on the on the one time payment blue link button :
https://www.ebay.com/help/selling/fees-credits-invoices/setting-changing-payment-method?id=4124
06-19-2019 07:12 AM
yes, still didnt work, are others still having problems like this?
06-19-2019 07:15 AM
WAIT ~ HOLY COW, IT WORKED!!! Ok so when I sat on the phone with Ebay for over a hour, NO ONE mentioned this. Thank you so much,. my last question is if the same thing happens next invoice where do I find this link you just gave me again? This looks like the OLD way Ebay used to pay!
06-19-2019 07:18 AM
@lily-dale-hauntings It's the policy page> help and contact top of screen type in
automatic payment to get the policy page I provided
Or make a browser bookmark for this page:
https://www.ebay.com/help/selling/fees-credits-invoices/setting-changing-payment-method?id=4124
06-19-2019 10:30 AM
TY!
06-22-2019 06:05 PM
I tried it and it gets me logged into PayPal and then disappears. Over and over again. I used to be able to get in that way but no more!!
fjj117
06-22-2019 06:14 PM
FJ117
I just tried Microsoft Edge and the same results !!
06-22-2019 06:18 PM
@fj117 Try firefox and the Blue Button part way down the page that says make a one time payment
https://www.ebay.com/help/selling/fees-credits-invoices/setting-changing-payment-method?id=4124
08-08-2019 10:38 PM
Hello,
I am having this issue as well for several weeks now. I get to the page where you choose which type of payment and then on the right hand side where you click "make a one time payment" ... the button does not allow you to click it to send it though. I have tried all the links above and even reconnected to paypal as my chosen payment method, but nothing works. I have internet explorer and have never had an issue until about a month ago.
anyone else having this issue? Any other suggestions???
08-09-2019 07:04 AM
02-21-2020 12:40 PM
This hasn't worked for me dating to 11/2018. Costing me rebate $ in the process.
I've been told 5-6 different times it would a) be fixed b) my account was placed on a list to review to make sure it's fixed.