12-31-2021 12:22 PM - edited 12-31-2021 12:24 PM
I have received offers from seller this past week wherein the ONLY option available was ACCEPT. There was no decline or counteroffer button available. All those offers were for a full 48 hours duration and I could not get them off my summary page without buying or waiting 2 days for expiration. My most recent buy was ACCEPTING the most recent one just to not have to view it in my summary. Had previously asked seller on the 2 earlier offers to retract, which seller failed to do. Looks like a problem with the make offers to buyers function or sellers should not be permitted to make a watcher an offer without the option to decine or the rules need tightened. I now have a purchase enroute that I did not want to buy but did so to get rid of the clutter on my summary page since I was tired of seeing it. Can ebay fix?
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01-01-2022 07:14 AM
On the message page that works, but don't think that translates to the window that shows them on your watching page. Those stay till you remove them after the 48 hours are up. I have removed them from my message page but can still see them on the watch page.
12-31-2021 12:30 PM - edited 12-31-2021 12:34 PM
I now have a purchase enroute that I did not want to buy but did so to get rid of the clutter on my summary page since I was tired of seeing it.
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You purchased something that you did not want just because there was an offer.
That make no sense what so ever. I guess I need to take my account off "vacay" to see if there is anything else that you will buy that you do not want.
I always see the option to "decline" when I get those messages by viewing the "offer". YMMV
Sellers are sometimes not the ones sending those "offers". eBay has taken it upon themselves to do it. Sometimes when an item has only been viewed. Don't even have to have it in "watch" for eBay to pop out that "offer".
12-31-2021 12:39 PM
We're talking about offers here, right? Not bids?
Anyone, either buyer OR seller, can simply ignore an offer and it expires in 48 hours.
Making a purchase to "get rid of the clutter" is totally not understandable.
12-31-2021 12:54 PM
NO. There was only an accept option. The seller had already done this on 2 previous offers of similar items from my watch list. I waited 48 hours for those to expire. The offer I bought still had about 20 hours to go and I was not going to wait another day for it to expire. I had already asked seller (same seller) to retract which seller previously failed to do. There should never be the ability to make an offer without a DECLINE option included. I gets annoying on a buyer's summary page and to me is a valid reason for order cancellation or negative feedback for anyone to make an offer that must be waited out to get rid of it. The process needs fixed.
12-31-2021 12:57 PM
It had already happened 2x from same seller and I waited those out AFTER the seller failed to retract when requested to do so. I then requested via messages that this be retracted or cancelled which seller also failed to do. Process needs fixed.
12-31-2021 01:02 PM
What "process" needs fixing? Offers remain visible to the buyer for 48 hours, two whole days.
Again, offers can be ignored. There's already a "fix".
12-31-2021 01:09 PM
That in and of itself is not a fix. ALL offers need to include DECLINE so one does not have to wait 48 hours to get rid of a displayed offer that one chooses not to buy. The offer process itself needs recoded to never allow an offer to be made that cannot be declined. That should be a required field in the offer iself. Most offers from sellers to watchers that I have received since the process began have been complete with ACCEPT, DECLINE and some even included the Counteroffer option.
12-31-2021 01:36 PM
Pretty sure offers usually give the option to decline, accept or counter. Maybe there is a current glitch?,
12-31-2021 02:05 PM
gets annoying on a buyer's summary page and to me is a valid reason for order cancellation or negative feedback for anyone to make an offer that must be waited out to get rid of it.
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I can hear the mouse clicks/keyboard clicks responding to this is blatant flat out abuse of the cancellation, and feedback policies.
12-31-2021 02:07 PM
@transamcc wrote:It had already happened 2x from same seller and I waited those out AFTER the seller failed to retract when requested to do so. I then requested via messages that this be retracted or cancelled which seller also failed to do. Process needs fixed.
and just how do you think they can do that.
I know that a buyer can retract their offer, but was not aware that a seller could do that.
12-31-2021 02:32 PM
Usually, yes accept and decline are available on all. Seller can chose whether or not to allow counters. I am highlighting an EXCEPTION. The DECLINE option just was not there on these offers. The coding for the process needs looked into by programming staff instead of just beating it about among users, which will solve nothing. It is probably a program issue.
12-31-2021 02:37 PM
I do not know if a seller can retract an offer or not. They or anyone for that matter should NOT be able to make an offer that CANNOT be declined by the recipient of the offer. Programming hole or new pressure selling technique in beta test?
12-31-2021 02:40 PM
@transamcc wrote:I do not know if a seller can retract an offer or not. They or anyone for that matter should NOT be able to make an offer that CANNOT be declined by the recipient of the offer. Programming hole or new pressure selling technique in beta test?
OK, yes a problem if happening, but do you really think that abusing a seller is the acceptable solution?????
12-31-2021 02:59 PM
The 'DECLINE' button is right there. It's called 'Delete' and that message will forever disappear.
Offers that come via 'messages' from 'my ebay' under 'messages' are nothing but just that; an offer.
Buy it or not. Accept or ignore.
Delete the message if you feel you need to clean up your messages.
12-31-2021 03:08 PM - edited 12-31-2021 03:11 PM
NO, Ebay needs to address it, but If intentionally being done that way by seller 3x in less than a week, maybe. I do not abuse sellers or other ebayers as a general rule, unless I perceive them to be abusing me. The offer without a decline button included has happened to me sporadically a few other times since the inception of sellers making offers to watchers. Until ebay perceives that it is actually an error or glitch, and does some investigative analysis of their processes it will occasionally still occur for who knows how long! In the meantime, I will consider it "an offer you cannot refuse" , which technically it is.