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Notification Bug - Continuously Pops Up / Cannot be Deleted

Need some help with a bug I've encountered with notifications. I continuously get a notification that my counter offer was accepted, for an item that has now been sold, and cannot delete it or stop it from popping up, see attached picture below.

 

eBay Notification - Copy.png

 

When I try deleting it from either the browser or mobile app, it comes right back, and it does nothing when I click on it. Also, disabling notifications in settings only stops legitimate notifications, but this notification keeps popping up on the screen.

 

Anyone else encounter this bug and/or found a workaround until it's fixed? Any help would be appreciated. Thanks!

Message 1 of 163
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162 REPLIES 162

Notification Bug - Continuously Pops Up / Cannot be Deleted

Clear your browser's eBay cookies and cache. That should get rid of it.

 

If it's a problem on the app, not the website, sometimes a fresh install of the app will help.

Message 2 of 163
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Notification Bug - Continuously Pops Up / Cannot be Deleted

Appreciate the reply! I just tried logging out of all my devices, clearing browser history, deleting/reinstalling the app, and logging back into my account and the notification is still there.

 

If it didn't pop up on my browser screen every couple of seconds while I'm on eBay, I really wouldn't care, but for whatever reason turning off all notifications does not stop it from popping up.

Message 3 of 163
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Notification Bug - Continuously Pops Up / Cannot be Deleted

What browser are you using?

 

Any difference if you try another browser?

 

Message 4 of 163
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Notification Bug - Continuously Pops Up / Cannot be Deleted

We're getting the exact same thing happen with a notification for an item that an offer was accepted which is now sold. Just started this morning. Coincidence? Nope. This is an eBay glitch. Somebody messed with something somewhere and broke it.

Message 5 of 163
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Notification Bug - Continuously Pops Up / Cannot be Deleted

I'm using Chrome. Just tried Edge, but still getting the notification. Based on @pawndetroit experience, I'm thinking the same. There's something on eBay's side they need to fix.

Message 6 of 163
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Notification Bug - Continuously Pops Up / Cannot be Deleted

Having the same issue. "Your Counter Offer Was Accepted." Pops up constantly, not possible to clear. For an order that is now a couple days old. No change between web devices or from deleting cookies. The notification does not appear on mobile.

Message 7 of 163
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Notification Bug - Continuously Pops Up / Cannot be Deleted

Same issue here. Offer was accepted and item sold, but accepted offer notification won't go away.

Message 8 of 163
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Notification Bug - Continuously Pops Up / Cannot be Deleted

I am having the same issue. It is just yet another glitch that Ebay needs to fix. They fixed one glitch in regards to notifications and now they have another. 

Message 9 of 163
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Notification Bug - Continuously Pops Up / Cannot be Deleted

Having same issue. Multiple browsers. Clearing data does nothing. 

Message 10 of 163
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Notification Bug - Continuously Pops Up / Cannot be Deleted

happening here with me for days.  It pops up every few seconds, sometimes with two notifications overlapping.  Freakin nightmare.  I've cleared out everything.

Message 11 of 163
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Notification Bug - Continuously Pops Up / Cannot be Deleted

Having the same issue, installed new IOS, cleared all cookies - no help.   Does anyone know how to fix?

Message 12 of 163
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Notification Bug - Continuously Pops Up / Cannot be Deleted

Same issue.  Commenting in hopes ebay sees this is widespread and fixes it.  Driving me insane.

Message 13 of 163
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Notification Bug - Continuously Pops Up / Cannot be Deleted

Yup exact same problem here on PC. Offer accepted notifications stuck, it is maddening.

Message 14 of 163
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Notification Bug - Continuously Pops Up / Cannot be Deleted

You may be able to use an ad blocker's element hiding tool to temporarily block all notification popups on eBay, if you are using a desktop browser.

 

Most desktop ad blockers have a point and click interface to allow users to block certain page elements from displaying. With a little trial and error you may be able to block those notifications completely in one browser, then disable that ad blocking rule once eBay fixes things.

Message 15 of 163
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