eBay

franklin_mineral_museum · ‎01-30-2019

I am trying to list my items in the multiple listing feature. Specifically when I enter a name into the Title field and when I go to the next title the prior title disappears. Sometimes the title persists when I move to the next title, some disappear and some reappear. Sometimes the page hangs. I am on my PC doing this. Anyone know what is going on? I tried relogging several times, I rebooted at least 3 times. My internet connection is excellent. I scanned for viruses. I even turned off anti-virus. I tried doing this on my laptop and it is the same problem. Nothing seems to work. This was a Sunday night, January 27th and I needed to get stuff posted by the following night. In the two years I been doing this, this has never happened before.

It turns out I had to laboriously enter each item as single entries to get this done. I logged in today to experiment with the multiple listing feature again and the same glitch is happening. Anyone know what is going on?

franklin_mineral_museum · ‎02-03-2019

It has been one week since I posted this and there has been NO resolution to this issue! The multiple listing tool is still NOT working! Seriously, why isn't anything being done or even an acknowledgement on this?

franklin_mineral_museum · ‎02-10-2019

An update of this issue. The multiple listing tool is partially working after 2 weeks posting this issue. Unfortunately Some entries into some of the fields disappear which means reentering the information again. At the very end when listing the pricing the column locked up resulting into listing the pricing into the list view window, As the very end the picture column locked up after inserting one set of pictures. Fortunately I was able to save the drafts for detailed description later on. I am very insulted by Ebay not acknowledging this issue. Makes me wonder how many others who use the multiple listing tool are having this issue as well and being ignored.

berserkerplanet · ‎02-11-2019

eBay does not monitor this forum, and I (and likely others) didn't respond due to having no idea what you were talking about.

Looking at your posts and poking around it appears you are referring to the Seller Hub multiple listing tool - I have never used it and never seen it mentioned in the forums (possible it has been discussed in the Seller Hub forum that I don't read)

It sounds like trying a different browser might be the best course of action - that listing page has the feel of other new er eBay pages that are failing in some browsers.

dhbookds · ‎02-11-2019

Are you talking about variation listings?

the fact that there are not alot of complaints seems to indicate there may be something amiss with your particular situation........

As suggested, trying a different browser may help as browsers do go wonky at times or fail to update.

One thing, which probably won't help, is an old suggestion to click outside of each box after you enter info, before going onto the next. With some older ebay forms that was necessary to "remember" the info.

berserkerplanet · ‎02-11-2019

That's what I thought too, but something rang a bell, I investigated (clicked around a lot of pages), and beleive OP is referring to this:

Clicking on "multiple listings" pulls up a different SYI form but very similar to the std advanced form, and it has that "feel" of being one of the newer pages that breaks in a lot of browsers (a lot of recent eBay changes are resulting in dead buttons and links on pages in Firefox 31 now, even though 99% of the page still works) The top of the page is as seen below, and rest looks pretty standard:

It very may be the Variations part that is causing trouble - many have been having trouble with the variations editor, and I am one of them - it no longer works in FF31 and I have to use FF52 for any variation edits now.

I'm not going to bother going through creating a mess of multiple listings to test anything that might be broken in my browsers (since I don't use the multiple listing option and it will possibly create a mess).

My advice still stands to try other browsers for this issue - some of OP's complaints about the page (disappearing titles) sound like other issues that whatever browser (Chrome, Edge, IE) have/had.