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Mouse Over Zoom feature not working on new listings

Does anyone know if this was taken away as a free feature for new listings? My old ones still have it but anything I list today the zoom feature or the click for picture enlargement does not work...Ebay?? any answers? by the way its not my camera or pixel size...I see others having same issue..just wanting to know if the feature is no longer available? thanks

Message 1 of 104
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103 REPLIES 103

Mouse Over Zoom feature not working on new listings

Same problem!!!!!!! 

Message 2 of 104
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Mouse Over Zoom feature not working on new listings

Same problem.  It will be hard to sell any items until this is fixed.  I am tempted to stop listing until this gets resolved.

Message 3 of 104
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Mouse Over Zoom feature not working on new listings

same problem...

 

fix it!!

Message 4 of 104
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Mouse Over Zoom feature not working on new listings

I'm having the exact same issue! I called and spoke to someone this afternoon spent 30 minutes on the phone and she couldn't figure it out either and said I was going to receive a response in 24-48 hrs. This is going to affect sales.

 

PLEASE EBAY FIX IT!!!

Message 5 of 104
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Mouse Over Zoom feature not working on new listings

Exact same problem.  I actually removed one of my new listings because the zoom feature is vital to my sales.  I tried revising the listing and I removed all of the photos then put them back.  Still it did not work.  

Message 6 of 104
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Mouse Over Zoom feature not working on new listings

Has this ever happened to any of you before?  I'm wondering if the pictures will be fixed or if they will need to be removed and re-submitted.  This is a new problem for me.

Message 7 of 104
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Mouse Over Zoom feature not working on new listings

I am having same issues. Pictures will not zoom on new listings.  But what is odd, I revised my pictures in a listing from my cell phone and the zoom feature now works for those pictures. So apparently if you use your cell phone to list, the mouse over picture zoom feature works.

Message 8 of 104
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Mouse Over Zoom feature not working on new listings

Mine are also not working and this is very frustrating. I hope we won't have to relist all these listings we've worked to list today and however long into the future that this is still an issue. I hope eBay will update us here on the problem. -Ryan
Message 9 of 104
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Mouse Over Zoom feature not working on new listings

I relisted unsold listings tonight around 8:30pm Pacific Time, and my photos do have the mouse over to zoom or click to enlarge.

disneyshopper
Volunteer Community Member

Message 10 of 104
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Mouse Over Zoom feature not working on new listings

The hover and click funtion to zoom is not wroking with Firefox for some reason. However, the click to zoom function seems to work ok in IE.

Just started in the last day or so...

Message 11 of 104
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Mouse Over Zoom feature not working on new listings


@techman7734 wrote:

The hover and click funtion to zoom is not wroking with Firefox for some reason. However, the click to zoom function seems to work ok in IE.

Just started in the last day or so...


**bleep** typos! Sorry 'bout that Chief!

Message 12 of 104
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Mouse Over Zoom feature not working on new listings

can people confirm it's happening in firefox...........but NOT in IE or Chrome? 

 

that info may help fix it.......

Message 13 of 104
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Mouse Over Zoom feature not working on new listings

No, it is not the browser as I have tried with Chrome and Firefox and have same issue.

Message 14 of 104
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Mouse Over Zoom feature not working on new listings

Same problem.  Listed last night, zoom not working with Firefox, IE and Chrome.  Old listings are working.  Can't sell a single item without the zoom.  Never worried about glitches before photobucket began charging $400.00 a year to use their 3rd party service.  Won't pay $400.00 for what has been at very low cost for 15 years, now have to worry about eBay glitches.  Sometimes the fix is quick, sometimes very slow.  Depends on how quickly they take responsibility for the problem.  Frustrated.

Message 15 of 104
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