10-26-2017 07:19 AM
I noticed my on time shipping percentage had slipped, so I took a look at the report. That's when I saw an item that was late. The thing is, I never shipped it because it had been marked as shipped immediately and never appeared in my items awaiting shipment tab. Good thing I decided to look at the report or I would have missed it entirely. I looked a little further and found two more that had been marked shipped without actually having been shipped, but fortunately those were still within my handling period. That was last week. Now today I found another one, also fortunately within my handling period, so it won't be late.
This has never happened before. I have not changed the way I go about shipping, so I'm not marking them as shipped inadvertantly. They are just somehow marking themselves. Anyone else have this problem? I'm working around it by checking periodically for items in the shipped tab with no tracking numbers.
10-26-2017 02:15 PM
No one? Bueller Bueller?
10-26-2017 02:52 PM
Looking at this in a little more depth, I've found one order that was marked shipped before the guy paid for it.