Mouse Over Zoom feature not working on new listings
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‎08-24-2017 07:08 PM
Does anyone know if this was taken away as a free feature for new listings? My old ones still have it but anything I list today the zoom feature or the click for picture enlargement does not work...Ebay?? any answers? by the way its not my camera or pixel size...I see others having same issue..just wanting to know if the feature is no longer available? thanks
Re: Mouse Over Zoom feature not working on new listings
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‎08-24-2017 08:26 PM
Same problem!!!!!!!
Re: Mouse Over Zoom feature not working on new listings
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‎08-24-2017 08:30 PM
Same problem. It will be hard to sell any items until this is fixed. I am tempted to stop listing until this gets resolved.
Re: Mouse Over Zoom feature not working on new listings
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‎08-24-2017 09:09 PM
same problem...
fix it!!
Re: Mouse Over Zoom feature not working on new listings
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‎08-24-2017 09:22 PM
I'm having the exact same issue! I called and spoke to someone this afternoon spent 30 minutes on the phone and she couldn't figure it out either and said I was going to receive a response in 24-48 hrs. This is going to affect sales.
PLEASE EBAY FIX IT!!!
Re: Mouse Over Zoom feature not working on new listings
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‎08-24-2017 10:21 PM
Exact same problem. I actually removed one of my new listings because the zoom feature is vital to my sales. I tried revising the listing and I removed all of the photos then put them back. Still it did not work.
Re: Mouse Over Zoom feature not working on new listings
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‎08-24-2017 10:27 PM
Has this ever happened to any of you before? I'm wondering if the pictures will be fixed or if they will need to be removed and re-submitted. This is a new problem for me.
Re: Mouse Over Zoom feature not working on new listings
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‎08-24-2017 11:01 PM
I am having same issues. Pictures will not zoom on new listings. But what is odd, I revised my pictures in a listing from my cell phone and the zoom feature now works for those pictures. So apparently if you use your cell phone to list, the mouse over picture zoom feature works.
Re: Mouse Over Zoom feature not working on new listings
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‎08-24-2017 11:59 PM
Re: Mouse Over Zoom feature not working on new listings
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‎08-25-2017 01:52 AM
I relisted unsold listings tonight around 8:30pm Pacific Time, and my photos do have the mouse over to zoom or click to enlarge.
Volunteer Community Member
Re: Mouse Over Zoom feature not working on new listings
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‎08-25-2017 05:08 AM
The hover and click funtion to zoom is not wroking with Firefox for some reason. However, the click to zoom function seems to work ok in IE.
Just started in the last day or so...
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‎08-25-2017 05:10 AM
@techman7734 wrote:The hover and click funtion to zoom is not wroking with Firefox for some reason. However, the click to zoom function seems to work ok in IE.
Just started in the last day or so...
**bleep** typos! Sorry 'bout that Chief!
Re: Mouse Over Zoom feature not working on new listings
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‎08-25-2017 05:59 AM
can people confirm it's happening in firefox...........but NOT in IE or Chrome?
that info may help fix it.......
Re: Mouse Over Zoom feature not working on new listings
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‎08-25-2017 06:54 AM
No, it is not the browser as I have tried with Chrome and Firefox and have same issue.
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‎08-25-2017 07:04 AM
Same problem. Listed last night, zoom not working with Firefox, IE and Chrome. Old listings are working. Can't sell a single item without the zoom. Never worried about glitches before photobucket began charging $400.00 a year to use their 3rd party service. Won't pay $400.00 for what has been at very low cost for 15 years, now have to worry about eBay glitches. Sometimes the fix is quick, sometimes very slow. Depends on how quickly they take responsibility for the problem. Frustrated.
