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Managed Active Listings Not Properly Coded to Work with Safari Browser

Anonymous
Not applicable

You have improperly coded your website to work with with the Safari browser.

 

The three buttons to the right remain grayed out even after an item has been selected.

 

The Edit button is not grayed out, but can't be used.

 

Only the small "Edit" links work.

 

Screen Shot 2023-02-16 at 7.25.46 AM copy.png

Message 1 of 60
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59 REPLIES 59

Managed Active Listings Not Properly Coded to Work with Safari Browser

Are you able to work with your drafts on this page instead?

 

https://www.ebay.com/mys/drafts

 

Message 16 of 60
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Managed Active Listings Not Properly Coded to Work with Safari Browser


@eburtonlab wrote:

Are you able to work with your drafts on this page instead?

 

https://www.ebay.com/mys/drafts

 


Yes, the buttons on that page work. Thank you! The only thing I couldn't do from the other page was delete a draft, so it wasn't stopping my work, but it was annoying seeing that unwanted draft sitting there.

 

 

 

Message 17 of 60
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Managed Active Listings Not Properly Coded to Work with Safari Browser

Just started to create new listings from scratch and I have the same issue as the OP. Those three buttons are grayed out and the button to create a new listing doesn't work on the Manage Active or Drafts page.

 

I can create a new listing on my chromebook, so I can still get things done, but there were definitely some coding changes that happened.

Message 18 of 60
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Managed Active Listings Not Properly Coded to Work with Safari Browser

There's now a new thread on the Selling board with Mac users reporting this issue.

Message 19 of 60
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Managed Active Listings Not Properly Coded to Work with Safari Browser

I'm having the same issue with my manage active listings page.

Blue edit button also doesn't work in addition to the drop down arrows or links.

Message 20 of 60
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Managed Active Listings Not Properly Coded to Work with Safari Browser

Are you able to use an alternative page to get what you need done?

 

Selling Overview:

https://www.ebay.com/mys/overview

Alternate Sold:

https://www.ebay.com/mys/sold

Message 21 of 60
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Managed Active Listings Not Properly Coded to Work with Safari Browser

It all still works with Chrome browser, using Safari not working at all

Message 22 of 60
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Managed Active Listings Not Properly Coded to Work with Safari Browser

Overview and sold pages work but need the active listing page to do bulk edits current listings etc. I only use Safari...have had similar issues in the past and usually work in a day or two. Probably ebay glitch or coding issue from update.  I prefer only using Safari as I'm not familiar with Chrome. Hopefully ebay is working on it.

Message 23 of 60
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Managed Active Listings Not Properly Coded to Work with Safari Browser

Use the links on the left side of those pages to reach the non-Seller Hub versions of those pages to see if they work better for you.

 

https://www.ebay.com/mys/active

 

Message 24 of 60
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Managed Active Listings Not Properly Coded to Work with Safari Browser

Called ebay - they are working on Safari/Mac issue. They suggest using Chrome until it is fixed.  

 

Message 25 of 60
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Managed Active Listings Not Properly Coded to Work with Safari Browser

@Anonymous   YES!! Thank u! my MAC using Safari for ebay various buttons haven't  worked either for the last 3-4 days.

 

switched to Firefox and they work, but would rather be on Safari 🙄

Message 26 of 60
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Managed Active Listings Not Properly Coded to Work with Safari Browser

@Anonymous  OMG!! Rolling on the floor laughing 🤣 at Captain Obvious! LOL

Message 27 of 60
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Managed Active Listings Not Properly Coded to Work with Safari Browser

@Anonymous   Oh PLEASE stop!! Rolling on the floor again!  🤣  at 'they thought Safari was a computer'

 

OMG!!!!!

Message 28 of 60
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Managed Active Listings Not Properly Coded to Work with Safari Browser

Anonymous
Not applicable

All circled items do not work.

 

The small "Edit" Action control to the left of each listing also does not work. Normally it would display a popup menu of different options when clicked, but its only takes you to the edit page for that listing.

 

7ff30aff0535933d966d3a6066a736c7.png

Message 29 of 60
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Managed Active Listings Not Properly Coded to Work with Safari Browser

Bumping because this issue is ongoing and it hasn't been added to the list of known issues at the top.

 

In case this helps anyone else, I discovered that the link to create a listing works for me on the Terapeak page, but still does not work on the Drafts or Active pages, and other buttons and links still not working from those pages.

Message 30 of 60
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