The eBay Community

Ebay Catalog not finding any products

Is anyone else having an issue with the Ebay catalog? Regardless of what product I try to find in the catalog it just takes me to a blank template.

Listing Tool Not working Properly

The listing tool is suddenly not working properly with Firefox (I'm on a Mac). I've tried another browser (Brave) and it seems okay there but it's a hassle to keep switching. If I unclick the show HTML checkbox, it doesn't work. The preview will not ...

MEDIA API uploadvideo API Returns 200 but getvideo API Fails to Retrieve Associated Video

Why hasn't the video I uploaded been associated? Here is the interface's response. uploadvideo response:Response Headers:date=[Fri, 16 May 2025 10:39:24 GMT]traceid=[aa1d3afc039934e76f263dc10f271a6e]null=[HTTP/1.1 200 OK]server=[ebay-proxy-server]con...

How exactly does a seller disable Auto-pay?

Auto-pay question - As a seller, how exactly do I turn it off? I don't see an "Auto-pay" on/off button on my Buyer Management page. I see two " Require buyers to provide a payment method..." boxes. By checking/unchecking these boxes, does that enable...

Seller Hub Layout Change

According to the help page regarding the seller hub I should be able to customize it. But there is no link for customizing anything. Didn't there used to be? The eBay rep I just spoke to told me that they new layout is how they decided it was best fo...

eBay customer service refused to remove negative feedback, reduced my performance level

I am an old gardener. I sell plant cuttings on ebay. When people buy my cuttings, some of them want my advice and follow-ups for free. I have many buyers and I simply can't continue working with them for free after they paid $10-$20 for my cuttings. ...

eBay won't format my shipping address correctly (wrong ZIP+4)

I live in a newer place that wasn't fully added to the USPS database until early this year. (edited) When I input my address into eBay as a primary shipping address, eBay automatically fills in the ZIP+4 code but it fills in the wrong one. Even if I ...

Frequent Forced Password Resets

Ebay has force-reset my password 9 times in the past 4 months. The boilerplate message implies that someone has been using my account, but oddly enough, I've never received an email informing me of a login attempt. How they are using my account -- in...

Why does eBay still collect monthly Subscription Fees? It's Clearly not worth it!

Ebay is collecting monthly subscription fees for no reason as far I am concerned. Sellers o no longer experiences organic traffic at all; their main focus now is advertisement revenue and final value fees. Why do sellers need to be paying monthly sub...