11-09-2017 02:17 PM
Starting today...everytime I sign into eBay...my virus protection (Avast) keeps going off stating it blocked a virus. It also states its coming from ebay. I can go everywhere else on the internet with no problem. It says it's a JS:Redirector-BKD(TRO). I scanned my computer with two different VIRUS programs and Malwarebytes and it found nothing in my computer.
11-13-2017 04:32 PM
11-13-2017 04:35 PM
11-13-2017 05:18 PM
Yes! deleting my Ebay bookmark and add a new worked with my firefox.
No more pop up from Avast.
Thank you mpgsales for the info.
11-13-2017 05:20 PM
11-16-2017 10:08 AM
@mpgsales wrote:
Starting today...everytime I sign into eBay...my virus protection (Avast) keeps going off stating it blocked a virus. It also states its coming from ebay. I can go everywhere else on the internet with no problem. It says it's a JS:Redirector-BKD(TRO). I scanned my computer with two different VIRUS programs and Malwarebytes and it found nothing in my computer.
Hi everyone, it looks like some solutions were provided in this thread that appear to resolve the issue with Avast. Has anyone tried these troubleshooting steps and still running into the problem?
11-16-2017 11:31 AM
Mine is working now. 🙂
06-06-2018 12:40 PM
06-06-2018 01:16 PM
06-06-2018 03:29 PM
I am getting the same thing here today when trying to log into Ebay with firefox and Avast and WIN7. Deleted the Firefox history to no avail. If I try logging in with Chrome I get no flag, Logged in with Internet Exploder ..No flag
06-06-2018 03:58 PM
I've been getting the same trojan message on Avast. This has been going on for 3 days now. It's very annoying.
06-06-2018 04:31 PM
brian@ebay wrote:Hi everyone, it looks like some solutions were provided in this thread that appear to resolve the issue with Avast. Has anyone tried these troubleshooting steps and still running into the problem?
I've got that message a couple times today and I wasn't even on the Ebay web site when I got it, but I was earlier.
The couple times I've got it, I just opened my browser to my home page, nothing to do with Ebay, and got the pop up message from Avast.
I haven't got the message while on Ebays web site though.
06-06-2018 04:48 PM
These redirect scripts are typically hosted on malicious or compromised websites.
The unsolicited website the user is redirected to may have any or all of the following characteristics:
The redirect scripts are usually written in JavaScript. Redirects that operate by exploiting vulnerabilities in the visitor's web browser or computer may also be considered exploits.
For a representative example of Trojan:JS/Redirector variants, see:
I did not get this, But I do use a app on firefox called Skip Redirect, Maybe it will help you....
06-06-2018 04:49 PM
@kensgiftshop wrote:
brian@ebay wrote:Hi everyone, it looks like some solutions were provided in this thread that appear to resolve the issue with Avast. Has anyone tried these troubleshooting steps and still running into the problem?
I've got that message a couple times today and I wasn't even on the Ebay web site when I got it, but I was earlier.
The couple times I've got it, I just opened my browser to my home page, nothing to do with Ebay, and got the pop up message from Avast.
I haven't got the message while on Ebays web site though.
It is only happening when I log into eBay, no where else for me. I thought it was bad bookmark like last year but I have tried every thing.
The topic is in selling, that was inadvertantly marked as solved....it is still a problem.
06-06-2018 10:13 PM
Re: JS:Redirector >June 5, 2018 >eBay
Just happened yesterday (June 5, 2018) for the first time. Avast blocked access to eBay due to JS:Redirector, but Avast scan didn’t catch it and continues to state "You're Protected". eBay had an entire six-months to correct the problem if this Trojan first appeared in Nov 2017. Second: Why didn’t eBay notify The eBay Community?
06-06-2018 10:13 PM
It happens to me on every browser and i use avast. Problem is not getting resolved. I have no idea how they are functioning and i am sure people are losing money too.