eBay

timerovertreasures · ‎02-15-2020

I currently have 60+ listings on Ebay. They've been up for days. When I click to "see seller's other items" only one item appears. I've had customers asking if my items are still in stock because they are NOT showing at all publicly. What is going on?

eburtonlab · ‎02-15-2020

@timerovertreasures

I notice you are registered in Canada, but you are currently posting on the US ebay.com site. Did you list the latest items on the Canadian site, or the US site?

I can see two items you have listed that ship from Hong Kong to the US, with an estimated delivery time of 12 to 53 days using economy shipping.

natedog224 · ‎02-15-2020

I've noticed this problem lately. Items that are international aka "worldwide" under search options are not showing up if there is no shipping quote available. i.e. if I check off "worldwide" those items never show up, even if I click on "sellers other items". If I search for something with "default" instead of worldwide then it works as long as it can't be found in the US it will show me "items from international sellers".

Definitely a fresh bug they need to fix, really annoying.

shallhelp · ‎02-16-2020

"I currently have 60+ listings on Ebay. They've been up for days. When I click to "see seller's other items" only one item appears. .... What is going on?"

This happens because on a website visitor's PC or Mobile Device, the page that appears depends on the last time the page was visited, that is also the way cookies are stored, from the last time the page was visited. (Websites store cookies to maximize load time speeds, for the next time a website visitor, visits). To see the latest on the page, you need to do a "hard refresh"of the page by "clearing the cache".

Try the steps on this article on how to clear your cookies on your device, which will also force the latest version of the webpage.

https://community.ebay.com/t5/Technical-Issues/How-to-Do-a-Hard-Refresh-How-to-Clear-Your-Cache-How-...

For websites that have advertisements, there is a lot of cookies getting stored on our computers / mobile devices in the background.

timerovertreasures · ‎02-16-2020

I figured out what the problem was. I recently closed my old Ebay store (as I'm moving to a new website and shopping cart) and apparently my store was in vacation mode at closure. (I turned it off before I unsubscribed so no idea why it was still on) Consequently all fixed price listings were still hidden. I opened up a basic store and was able to toggle it off.