03-07-2019 04:12 AM
I am unable to see if any items are listed on my store.
When you go to a store and click "Items for sale" then it appears with nothing.
My store link:- https://www.ebay.com/usr/ecom39
Can you please tell or highlight why this is happening?
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03-10-2019 02:05 PM
03-07-2019 08:20 AM
03-10-2019 09:19 AM
03-10-2019 02:05 PM
03-10-2019 02:34 PM
03-10-2019 06:12 PM
I do see your listings on the ebay.de site which I believe is where you listed them so there isn't a problem there. Your listings should always be seen on the site that you list on but there is no guarantee that they will be seen when searching here on ebay. com or on other ebay sites even if you have international shipping set up.
But even though your items may not be seen when doing a search here, anyone in a country that you ship to should be able to see your listings on this site when clicking on see other other listings. Your listings aren't visible when I look at them as if I was in the US, Canada, Germany, UK and number of other countries which isn't how it is supposed to work. They are visible to some countries but I I think that there is a problem with something in the ebay programming which is why you can't see them when you click on see other items. Berserkerplanet has asked one of the ebay reps to ask about the problem so maybe they will be able to help. I know someone else had a similar problem recently so they may already be aware that there is a problem.
As beserkerplanet mentioned, on ebay. com, the item location must show where the item is being shipped from, NOT where you live so if your items are being shipped from China and not Germany, you should have China as the item location. I don't know if the .de site differs but I suspect that they have the same rule.
I hope that you do well but you will find that you have a lot of competition for the type of product that you sell. For example, when I search for an iphone glass screen protector in all categories on this site, 300,000 listings come up and many of them are for under $1. Also, since you don't have control of the product and of when or if it is shipped, that can cause a lot of problems as you are responsible for refunding if the buyer doesn't get the product or is unhappy with it.
03-10-2019 06:26 PM
Thanks for the vote of confidence! I wish I could help but I think that it is another glitch. There seems to be a ton of them affecting international sellers that list here and on other sites.
03-10-2019 08:08 PM
03-10-2019 09:43 PM
Check your site preferences towards the bottom there is a list of ebay sites you want your listings to be visible on. I f I go to your profile I can see you have 16 items and I can pull up the items that show bellow your profile info. However if I try to view your items there is nothing. Also from your feedback score of zero you have not proven you are a trusted seller and ebay may be limiting the number of sites the items can be seen on and only using your current location.
03-10-2019 10:13 PM - edited 03-10-2019 10:16 PM
Did you try changing location to somewhere other than the US or Canada?
Op's items are visible in the half dozen locations I checked, and appears to be able to sell to anywhere once you look at a listing shipping & payments tab. No exclusions are evident.
Don't know about the "List on these worldwide eBay sites" thing though. Maybe that's it, and shipping to locations doesn't override not listing on that location's site?
03-11-2019 02:14 AM
I double checked and I definitely don’t see the op’s listings when I use a Uk or Germany location. The op can’t see their own listings and I assume that their location is set to Germany so you might be the only one who can see them.
I don’t think that any of the problems that various sellers have had are related to the generic shipping options being used as I’ve never seen that to be a factor when it comes to visibility. But then eBay often surprises me with its inconsistency so I coukd be wrong.
03-11-2019 04:14 PM
@ecom39 wrote:
I am unable to see if any items are listed on my store.
When you go to a store and click "Items for sale" then it appears with nothing.
My store link:- https://www.ebay.com/usr/ecom39
Can you please tell or highlight why this is happening?
Hi @ecom39 I've looked at your listings and don't see a reason why they shouldn't appear on the .com site. I'll get this reported so the techs can review it. Thanks for the tag, @berserkerplanet !
06-21-2019 07:18 AM
I am having a similar issue - that my items do not show in my see other seller's items or when clicking on my seller name... but I can't find this site preference option to check where listings are shown.
06-21-2019 07:23 AM
I am having the same problem. My items are not showing - I just listed two items yesterday.
06-21-2019 07:32 AM
Here is the link to the post I put up today about this same problem.
When I click on see other seller's items - shows nothing
When I click on my seller name - shows nothing.
My seller store : https://www.ebay.com/usr/thepurplekattery
Here is a link to one of my items up for sale: https://www.ebay.com/itm/123809787944?ssPageName=STRK:MESELX:IT&_trksid=p3984.m1555.l2649