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Item description not showing on listings

Not just my items

Message 1 of 10
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Re: Item description not showing on listings

OK, I "think" I just "fixed" it for me. I have free Adblock Plus. I went to myEbay, clicked on what looks like a small puzzle piece top right of the screen. This shows Adblock Plus. I clicked on that and then toggled to OFF the  Block ads on "this website" and "this page".  And so far, I can now see the Item descriptions. Maybe that will work for someone else?  

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Message 6 of 10
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Re: Item description not showing on listings

I experienced the same thing, but only with the Google Chrome browser. If I used Opera or Apple Safari browsers, the Item descriptions showed. I did delete the last 24 hrs cookies from the Google Chrome browser as suggested with no result.  So, for me, it seems like an issue of how ebay is talking to Google Chrome?

Message 2 of 10
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Re: Item description not showing on listings

I also just tried Microsoft Edge browser and the item descriptions were visible. So, again, for me, it is just the Google Chrome browser that isn't playing well with ebay.

Message 3 of 10
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Re: Item description not showing on listings

Same here.  Using Google Chrome.  I seem to get a fleeting glimpse of the description and then it's gone.  Nothing but white space where it should be including item specifics.  I don't see those either.  Something changed between yesterday and today.  But rest assured -- all the ADS are still there,

Message 4 of 10
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Re: Item description not showing on listings

Google Chrome works fine. You have a 'strange' blue box with all your verbiage/picture so maybe that's an issue for some??

Message 5 of 10
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Re: Item description not showing on listings

OK, I "think" I just "fixed" it for me. I have free Adblock Plus. I went to myEbay, clicked on what looks like a small puzzle piece top right of the screen. This shows Adblock Plus. I clicked on that and then toggled to OFF the  Block ads on "this website" and "this page".  And so far, I can now see the Item descriptions. Maybe that will work for someone else?  

Message 6 of 10
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Re: Item description not showing on listings

I think you've got it - I also have AdBlock Plus - I'm using Firefox browser, so it's not just a Google issue.  I just disabled adblock on eBay and now I can see descriptions - thanks!

Message 7 of 10
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Re: Item description not showing on listings

The Adblock fix also worked for me.  Thanks for posting it.

Message 8 of 10
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Re: Item description not showing on listings

YAY!  Yes, I realized the other browsers I used that worked, don't have Adblock Plus.  I think as I was googling issues, I stumbled across the notion that Adblock Plus can interfere with a websites function...

Message 9 of 10
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Re: Item description not showing on listings

This is not solved. Why all of sudden is Adblock blocking the item description and item specifics? Our buyers who use ad blockers will not know what is happening and why. Buyers are not going to come to the ebay forums to figure this out. eburtonlab - Would you know what is happening and what the issue is? I know that you had resolved some issues a while ago that adblockers were causing. Thanks.

Message 10 of 10
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