eBay

nostalgiadonut · ‎01-20-2021

Hey all,

I'm trying to update my store banner and featured listings, but Ebay isn't even allowing me to access the page. It keeps asking me to sign in and every time I do it just asks me to sign in again. I've tried different browsers and nothing is working. Really odd.

Is anyone able to access their "Edit" page to change their featured listings and banner. Thanks

baxterbog · ‎01-21-2021

Same issue here trying to update featured listings.

tee_rex_vintage · ‎01-21-2021

Same issue here... been trying to figure this out for some time now. Glad i was able to come across this post and at least know that it's not just an issue with me or my computer. Just created a store for the first time today so i thought the issue was on my end. This is quite frustrating, i really hope that ebay fixes this issue soon because this is pretty unacceptable. If not, they should consider pro-rating everybody's monthly fee due to downtime. 😕

mnwebsource · ‎01-21-2021

Same thing happening to us, need a fix soon!

wheredidiputthatremote · ‎01-21-2021

@nostalgiadonut wrote:
Hey all,

I'm trying to update my store banner and featured listings, but Ebay isn't even allowing me to access the page. It keeps asking me to sign in and every time I do it just asks me to sign in again. I've tried different browsers and nothing is working. Really odd.

Is anyone able to access their "Edit" page to change their featured listings and banner. Thanks

Same. Keeps asking for password, over and over and over - and now some message that ebay uses javascript and that they're checking my browser to make sure javascript is enable, and then back to the login screen - again and again and again and again

savvysquirrelfindsmanynuts · ‎01-21-2021

I replied earlier. I still can't get in to edit my store. How is it that we are paying fees on a store that we can't have access to the features? It's baffling to me that ebay could allow this to go on for days. 😣

cascade-coins · ‎01-21-2021

I had the same issue, and the associate I spoke with on the phone said they were escalating the issue. No idea on a fix timeline.

fivetoner · ‎01-21-2021

Same issue with me accessing "subscriber discount's".

No official response or resolution.

YOU BROKE NOW FIX IT!!!!!!!!!!!!!!!!!!!

handcraftedtoo2012 · ‎01-22-2021

I am having the same problem.

handcraftedtoo2012 · ‎01-22-2021

Now that I know it's an eBay issue I will stop trying to edit my banner in my store. Looks like this issue has been going on since the Jan 20th, 2021 It is now the 22nd. Come on eBay get it together!