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Is any body else having trouble with photos disappearing in drafts?

HI, is any body else having trouble today with photos disappearing in drafts? For the past 45 minutes I have lost several pics in drafts...

Message 1 of 9
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8 REPLIES 8

Re: Is any body else having trouble with photos disappearing in drafts?

I have had the same problem over the past few weeks.
Message 2 of 9
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Re: Is any body else having trouble with photos disappearing in drafts?

I have lost pictures in my drafts, but worse yet, I have lost over 400 pictures in my listings that I had to go back and re-submit. 12 days of backbreaking work and eBay said they didn't do it. The it happened again with almost 500 pictures and I proved to eBay they did it and they partially reimbursed me for my time. About ten cents a posting! A joke, but not funny!
Message 3 of 9
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Re: Is any body else having trouble with photos disappearing in drafts?

Fantastic, not the loss but that you got eBay to pay you, they lost over 6000 of ours last year and they wanted to give us 100 free listings.

Message 4 of 9
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Re: Is any body else having trouble with photos disappearing in drafts?

YES!  This happens all the time now.  You upload it, but it reads as a blank page.  I've noticed it on other seller's listings as well.  If a seller isn't careful, it can load into the actual listing.  This is just the tip of the iceberg for me.  I've been experiencing numerous weird glitches with the eBay app.   It's driving me nuts!  My other irritant with the photos is that when I want to upload photos from my phone, it takes me to the oldest photographs in my phone (from 5 years ago) and I have to scroll through them to reach my recent photos.  This is very time consuming and annoying.  They need to launch an update soon.  I've complained to ebay customer service, but there was no response or action.

Message 5 of 9
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Re: Is any body else having trouble with photos disappearing in drafts?

The very  first thing you should do when creating a listing is enter your UPC number.

 

When you enter the UPC it tends to reset a lot of fields. Pictures almost always disappear, and most times times the description and condition description will be deleted.

 

It took me a while to figure out why things were resetting, but it always happens after you enter the UPC

Message 6 of 9
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Re: Is any body else having trouble with photos disappearing in drafts?

This string about disappearing photos in drafts is from July. I'm having the same problem now in January. It seems to happen when I try to list a draft that was created two weeks ago or more. Since July has anyone gotten an answer or solution? I called tech services today and am waiting for call back. Such a pain!!

Message 7 of 9
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Re: Is any body else having trouble with photos disappearing in drafts?

the pictures of listings in draft mode seem to disappear after about  10 days or so and the listing itself loses its ability to be used well before the 30 days....

I have found the only way to save the drafts intact is to "edit" them every week until I am ready to list them...

Message 8 of 9
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Re: Is any body else having trouble with photos disappearing in drafts?

Thank you!!!

Message 9 of 9
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