cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Imaages not showing in any listing from Auctiva

Is anyone having a problem with images not showing in listings from Auctiva.  Just noticed this within last hour and it is all of my listings from Auctiva (around 200-300).  Thumbnail image on the listings is OK, but rest are not showing.  

Message 1 of 7
latest reply
6 REPLIES 6

Re: Imaages not showing in any listing from Auctiva

Thought it was just me. Just filed a support case asking where all my photos are, but it usually takes a full day for them to reply. They have no phone support, all done on snail mail, their customer service has always sucked. 😞 

Message 2 of 7
latest reply

Re: Imaages not showing in any listing from Auctiva


Just checked your newly listed I am seeing the pictures now in the description area,  plus I saw the Auctiva message below on the Auctiva board when I was over there about 1/2 hr. ago
check but you should be ok now.

Hi sellers! We're resolving a small issue impacting some users' images and the ability to contact support. Everything should be running smoothly in just a couple of minutes. Your images are all fine and will be showing as normal with no extra work very shortly. Thank you for your patience and understanding!

Director of Marketing, MPS



Message 3 of 7
latest reply

Re: Imaages not showing in any listing from Auctiva

Thank you very much.  Appreciate it.    Jim

Message 4 of 7
latest reply

Re: Imaages not showing in any listing from Auctiva

Having the same issue still at 7:40 CST. I sure hope they get this fixed soon. I also just filed a customer support case.

Message 5 of 7
latest reply

Re: Imaages not showing in any listing from Auctiva

Hope you have better luck than I have.  Was not even able to file customer service case.

Message 6 of 7
latest reply

Re: Imaages not showing in any listing from Auctiva

yes same here i have been with auctiva for years but this takes the cake ! i have googled it, it may be there certification certificate is expired ??? thats what i have found so far..whether its true or not who knows? might have to look for another place link inkfrog or similar if this keeps happening

 

Message 7 of 7
latest reply