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I keep getting a pop up that my counteroffer was accepted

I've already shipped out an order I had gotten, but since the buyer bought it, it was saying on my main screen "paid shipped now" even though I had shipped. This lasted a few days and finally today that went away, along with the constant red 1 notification on the bell on mobile from it. On my PC now, the red 1 it's there on the bell along with the constant popping up and disappearing that they accepted my counteroffer. It's driving me crazy whenever I'm on eBay on my computer now. It doesn't matter what I do to get rid of it, nothing helps.

Message 1 of 22
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21 REPLIES 21

Re: I keep getting a pop up that my counteroffer was accepted

im having the same issue & no one knows how to help ..... were you able to get it to stop ? 

 

Message 2 of 22
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Re: I keep getting a pop up that my counteroffer was accepted

Omg me too it is driving me crazy  somebody has got to know how to make it stop PLEASE !!

 

Message 3 of 22
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Re: I keep getting a pop up that my counteroffer was accepted

It's a glitch which Ebay needs to fix. A bunch of complaints already about this same issue. More than likely everyone is dealing with it who had a counter offer declined.

Message 4 of 22
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Re: I keep getting a pop up that my counteroffer was accepted

You may be able to use an ad blocker's element hiding tool to temporarily block all notification popups on eBay, if you are using a desktop browser.

 

Most desktop ad blockers have a point and click interface to allow users to block certain page elements from displaying. With a little trial and error you may be able to block those notifications completely in one browser, then disable that ad blocking rule once eBay fixes things.

Message 5 of 22
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Re: I keep getting a pop up that my counteroffer was accepted

Me, too! It is driving us nuts!

Message 6 of 22
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Re: I keep getting a pop up that my counteroffer was accepted

 Such a nightmare! Driving me CRAZY!

Message 7 of 22
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Re: I keep getting a pop up that my counteroffer was accepted

I have not been able to make it stop, tried a few things but nothing works. Did see after I made this forum that it's a common problem and eBay's aware. Clearly not a priority though. Sad thing is if one of the people that fix these glitches had to deal with it constantly too, it'd be fixed by now. I think it's been 6 days for me now? Likely been a glitch for at least a week.

Message 8 of 22
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Re: I keep getting a pop up that my counteroffer was accepted

I'm not particularly technical with things like that, I'd need steps to follow or I'll likely mess something up 😅
But if that would be possible to do, I think it'd help so many of us!

Message 9 of 22
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Re: I keep getting a pop up that my counteroffer was accepted

I'm not particularly technical with things like that, I'd need steps to follow or I'll likely mess something up.  But if that would be possible to do, I think it'd help so many of us!

 

What steps to follow would depend on your particular ad blocking program.

 

Unfortunately I do not experience any of those pop-ups, so I cannot walk you through how to block them specifically, but it would involve waiting for the pop-up to occur and then using the element hiding tool of your ad blocker, hovering your cursor over the pop-up to highlight it, and then selecting it to eliminate it from appearing in your browser.

Message 10 of 22
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Re: I keep getting a pop up that my counteroffer was accepted

Me too. How can this still be a problem? It's been 4 days now. 

When a corporation shows you that they are untrustworthy, believe them.
Message 11 of 22
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Re: I keep getting a pop up that my counteroffer was accepted

Same issue with me. I had one pop-up that started about a week ago and then a couple of days ago I got a second pop-up that shows up directly beneath the first one. Hope they get this fixed soon, very frustrating.

Message 12 of 22
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Re: I keep getting a pop up that my counteroffer was accepted

Also experiencing the same situation. Really hopeful a fix happens quickly.

Message 13 of 22
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Re: I keep getting a pop up that my counteroffer was accepted

This is absurd that it is taking this long to fix this bug. It is driving my crazy!

Message 14 of 22
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Re: I keep getting a pop up that my counteroffer was accepted

ARGGG why Ebay why

Message 15 of 22
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