HOW TO REACH EBAY BY PHONE?

[taadaa58]

I need to speak with someone.Not on chat,tried that already they just keep disconnecting when they don't know the answer.I need a live person.

Thank you

[comics-scifi-collectibles]

@taadaa58  Sorry but phone support is not available right now.  Your best option is social media if we can't help you.    What kind of problem are you having?

Social media is always better for contacting CS even when the call centers are open.

Contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.

https://twitter.com/askebay
https://www.facebook.com/eBay/

For seller issues: 
https://www.facebook.com/eBayForBusiness/

[taadaa58]

I'VE TRIED SOCIAL MEDIA,THEY DISCONNECTED ME 3X.I'M NOT WASTING MY TIME AGAIN THAT WAY.OTHER BOARDS HAVE STATED THEY HAVE REACHED PHONED HELP THIS WEEK.I DIDN'T WANT TO GO LOOKING THROUGH DOZENS OF MESSAGES TO FIND FOR THAT POST,BUT THERE IS WAY TO GET THEM TO CALL YOU.

[comics-scifi-collectibles]

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@taadaa58 wrote:
I'VE TRIED SOCIAL MEDIA,THEY DISCONNECTED ME 3X.I'M NOT WASTING MY TIME AGAIN THAT WAY.OTHER BOARDS HAVE STATED THEY HAVE REACHED PHONED HELP THIS WEEK.I DIDN'T WANT TO GO LOOKING THROUGH DOZENS OF MESSAGES TO FIND FOR THAT POST,BUT THERE IS WAY TO GET THEM TO CALL YOU.

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@taadaa58  I know you are frustrated but there is no need to "yell" at me in all caps.  Some depts have call back options.  The help pages direct members to depts.  

I suggested FB because the CS agents are more experienced and you are more likely to get help there.  Just getting an agent on the phone doesn't mean you are going to get an answer about your problem.  

[taadaa58]

ONE-I WASN'T 'YELLING'. I DIDN'T EVEN REALIZE MY CAPS WERE ON SINCE I TEND TO TYPE IN CAPS MORE OFTEN THAN NOT,DUE TO AN EYE ISSUE IF I CAN NOT LOCATE MY SPECIAL GLASSES. ODDLY, NO ONE HAS EVER ACCUSED ME OF THAT BEFORE UNLESS I SPECIFICALLY PUT WORDS,PARAGRAPHS, OR SENTENCES IN PARENTHESIS TO ENSURE THEY CLEARLY KNOW I AM YELLING. WHY WOULD I YELL AT YOU FOR AN EBAY ISSUE???? UNREAL?!!! SO I AM NOT GOING TO APOLOGIZE FOR YOU WRONGLY ASSUMING.
TWO -THAT IS WHAT THIS/ PAGE IS FOR. SPECIFICALLY- HELP WITH TECHNICAL ISSUES. WHICH IS WHAT MY PROBLEM IS. AND YOUR WRONG. GETTING AN AGENT ON THE PHONE WILL HELP ME. THAT IS THEIR JOB AND THEY ARE CAUSING THE PEOBLEM ON THEIR END. PLUS IF THE FIRST PERSON CAN'T HELP, THEY WILL FIND SOMEONE OR TRANSFER ME TO SOMEONE WHO CAN. SOMETHING THEY HAVE ALWAYS DONE WITHOUT FAIL WHICH IS THE PRECISE REASON FOR GETTING LIVE HELP WHICH YOU SEEM TO HAVE COMPLETELY MISSED THAT POINT ALSO. OH YE OF LITTLE FAITH AND SO MANY WRONG ASSUMPTIONS !

[smlyfce67067]

I agree to this comment. i contacted eBay on 6-9-20 and talked to a person. i was told to call back on 6-13-20 which i have not been able to get ahold of someone on the phone since then. i have a seller who won't send me a return label for sending the wrong item. i have taken all of the routes and keep getting no where. any suggestions would be greatly appreciated. i am very frustrated with this.

[dhbookds]

People have gotten thru to the phone CS by going to the help pages and answering the questions given so you can get routed to the right person to handle the problem.

That may only be available at certain times of the day.........probably what would normally be business hours. 

[teklifestyle]

When you go under contact you should be able to request a call back maybe that is only on specific things but today we needed to talk to someone about a fed-ex overcharge and I just went under seller shipping and then contact us then and then request callback.