GTC Items are not renewing their cycle and are not "ended" they are basically invisible...

[zac_hill]

For the past 48 hours Seems like the GTC items are stuck and are not renewing their cycle, from what i see its happening to others as well, Hopefully ebay will resolve this issue soon. I have talked to a specialist about it yesterday, and they said they will look into it, still waiting for a solution...

[looscnnn]

I'm seeing this too I think; I have a incorrect Active Items count in my "Sellers Hub" summary as 10% of my listing are not in the count. Coincidentially, that 10% amount is in the "renewing today" count. Hoping they address this soon...

[the-seam-store]

@zac_hill 

Yes, this has been happening to me since Friday afternoon. Only about half of my listings are affected, but I have found a workaround.  The listings are not easy to locate at first. But you can identify the "stuck" listings by downloading the active listings report, sort the report by end time and look for the past date listings and then end them and relist.  So far I found and have repaired around 90 listings. 

Though deeper investigation, I was also able to determine which listings will be affected in advance. My listings always are given listings ID numbers in one of two groups, 17xxxxxxxx or 30xxxxxxxx. For whatever reason ALL of my listings that had the item IDs in the 17xxxxxxx group are failing to relist. I have 2200 listings in that ID group, so this could be fun.

For now I am just going in a few times a day and relisting the broken ones and taking the opportunity to dust up any of the older listings. Hopefully its fixed soon. 

[looscnnn]

Thanks for those details. Interesting...I have had another half dozen listings disappear. But what is odd is if I look for them under Active Listings they are not there nor in my item count, but if I search for it using the Active listings filter and a title word I can find them...and it shows as Active on the site.

But if I search for that non-visible but supposedly 'active' listing via main search it cannot be found. AND sure enough, all my problem/invisible listings that didn't renew they do have a "17xxxxxxxxxx" auction number!

I may use your cancel/relist workaround if things aren't fixed by tomorrow AM. (Hope the tech team looks at these forums...)

[kensgiftshop]

Are these items being dropshipped from Amazon?

[thebillofwrites]

 Hello, when you end and relist, are you losing the running count of how many you have sold in the past?