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Feedback Number of Stars changes depending on where you view them?

I noticed this happening before and thought it was a fluke. Until today when I noticed it again and took screenshots. Can someone explain to me why this is happening? I took these screenshots less than 2 minutes apart. I realize the first screenshot showing 149 is the feedback for 6 months but why would it do that and not show the total like the 2nd screenshot?

149 stars 208 Positive feedback.png206 stars 208 Positive feedback.png

Message 1 of 9
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8 REPLIES 8

Re: Feedback Number of Stars changes depending on where you view them?

Curious.

 

I can view your feedback page, and if I keep reloading, I can see various feedback numbers.

 

eburtonlab_0-1683237052195.pngeburtonlab_1-1683237076027.pngeburtonlab_2-1683237108051.png

 

Likely there is an eBay server or two that has some old data for your account instead of the latest numbers.

Message 2 of 9
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Re: Feedback Number of Stars changes depending on where you view them?

When I look at your profile, sometimes your number is 206 and sometimes 199.  Really weird.  I haven't ever noticed that before.  Your percentage is always the same.  Likely what eburtonlab posted.  

Message 3 of 9
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Re: Feedback Number of Stars changes depending on where you view them?

Thanks @eburtonlab & @jameshen1 for confirming this for me. Now I have to wonder if some of my listings are sitting on an old server and aren't being seen when people search.

Message 4 of 9
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Re: Feedback Number of Stars changes depending on where you view them?

Now I have to wonder if some of my listings are sitting on an old server and aren't being seen when people search.

 

I see 447 items you have listed, and this does not change when refreshing the page.

Message 5 of 9
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Re: Feedback Number of Stars changes depending on where you view them?

@eburtonlabthanks for looking! So that's okay but now I discovered the search seems to be broken again 😖

Guess it's time to see if anyone else has posted about that recently.

Message 6 of 9
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Re: Feedback Number of Stars changes depending on where you view them?

Searching as a seller through Seller Hub is different than searching as a buyer.

 

It is much more important that buyers can find your listings than for you to be able to find things yourself through Seller Hub. A problem with Seller Hub's search has absolutely no effect on your buyers.

Message 7 of 9
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Re: Feedback Number of Stars changes depending on where you view them?

I've noticed this happening for a long time. The feedback on this id is apt to go up and down a couple. The first few times it happened I looked on the feedback page, where it does remain constant, but with no clue why the see sawing. Now I just ignore it. Just another eBay "thing" amongst many.

Message 8 of 9
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Re: Feedback Number of Stars changes depending on where you view them?

The only time I notice it on my own feedback number is when I'm on my bids page. Then it has a lower number. Been happening for at least a couple weeks.

Message 9 of 9
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