The eBay Community

I accepted a remorse return

I offer paid 60 day returns. I just got my first one of the year last week. Buyer purchased 4 champagne glasses, brand new. A few days after delivery I got a return request, which I approved. Once approved, I saw the reason for the return: "I just di...

Seller scams

I have bought a very expensive Pokémon card from a seller who Had no feedback and was new to eBay, which is sketchy alone. I bought the card and the seller massage me back saying he chose the wrong shipping service and told me to cancel the order bec...

Buyer purchased a brand new item, used it, it broke and filed a chargeback

eBay really needs to rethink their policies here. I had a buyer who purchased a $150 item from me, received it, used it and it broke in the process of their use. They requested a refund. I informed them the same day they could return it for a refund ...

Resolved! Choose One & Pass It On.....again

Well, once again someone at Ebay decided that the old game HAD to be closed because it was an old post...so let's try to start this thing again.Same rules as the old game Chicken or Fish?

Mexican Deity figure

Hello I need help with this Mexican stone or clay Deity do you know if he has a name or title or possibly what year this is from? It is signed Mexico on the bottom side. It measures about 11 inches tall very heavy. I do see a few listings with the de...

Customer Requested Priority mail but paid Ground advantage.

How do I charge him for the postage difference? Can I send him my PayPal?Note: He said he didn't see an option to change postage when he checked out. He is in Hawaii.Thank you in advance for your help.In Peace,Sarah

Money keeps bouncing back

I need help.eBay - DE - has approved the company’s bank account three times now, but the money keeps bouncing back when they transfer the money from the sales that have been made. Every time we contact them, we receive only a generic response. This i...