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Ebay Promotions Do NOT work since the change...

I noticed for the last 2 days that my promoted sales were dropping, worse I have seen. Then I noticed they changed the "advertising" section in seller hub and the complete layout.

 

So I decided to turn off my old promotions and start new ones just in case that is why promotions is not working properly. Well, now the new campaigns will not work properly. Clicked about 20,000 items for the first campaign, it will only read 1 listing promoted.

 

My 2nd campaign will have 21,000 other listings, reads 636 items promoted. What a mess...again.

Message 1 of 26
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25 REPLIES 25

Re: Ebay Promotions Do NOT work since the change...

What I'm finding interesting is nearly all my items are promoted with pls, my organic views are way way up(much more than promoted views)  and yet EVERY sale is a promoted listing. Odd 

Message 16 of 26
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Re: Ebay Promotions Do NOT work since the change...

Very odd indeed 

Message 17 of 26
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Re: Ebay Promotions Do NOT work since the change...

Love the yt content. 

Message 18 of 26
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Re: Ebay Promotions Do NOT work since the change...

Thank you so much!

Message 19 of 26
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Re: Ebay Promotions Do NOT work since the change...

Still not fixed, Day 4 and had my lowest day I can remember in years because of this issue. What is ebay going to do about the money I am losing because of this?

Message 20 of 26
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Re: Ebay Promotions Do NOT work since the change...

made a new campaign, still not working but any new listings are going in there. So I am in the process of ending and selling similar on my entire 58k items.

Message 21 of 26
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Re: Ebay Promotions Do NOT work since the change...

My last 5 days have been abysmal. 1 sale if I’m lucky - normally average 8. I dont know what eBay did this time but this is so scary. Im paralyzed after reading this, I was going to mess with promoted but now Im scared to do anything. What eBay is doing to us sellers is criminal.

Message 22 of 26
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Re: Ebay Promotions Do NOT work since the change...

It's kind of sad every time they roll out a new feature you can almost guarantee there will be glitches. Same thing happened to me. Had to end all of my listings and contact eBay. Took 3 days to correct and my sales have not recovered... They are obsessed with fixing things that are not broken. 

Message 23 of 26
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Re: Ebay Promotions Do NOT work since the change...

So today's issues including slow loading seller hub again, also my 2000 drafts vanish and it take reloading the page several times to get them to return. This scares me every time cause they have vanished for ever before. 

Message 24 of 26
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Re: Ebay Promotions Do NOT work since the change...

Also, my organic sales have been next to nothing most days, with over 58,000 items to only get 5-10 organic out of 60-75 sales is boooo.

Message 25 of 26
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Re: Ebay Promotions Do NOT work since the change...

Hi, everybody! I have not sold anything-and I mean ANYTHING- in almost two months WITH promoted listings! It could be that I ranted on here about how this 'version' of this site has become horrible, and I have been on here for over twenty years and this is by far the worst I have ever seen it. But I keep plugging away (WHY?) Well, now, when I sell similar and try to change the promoted listing percentage- I had it jacked to 17% out of desperation to make one miserable sale, but I gave up so am trying to lower it to 10 percent- it WON'T LET ME LOWER THE PERCENTAGE!!! I can raise the percentage, but NOT LOWER IT! EBAY had descended to the lowest of the low and I am going to start pulling my listings and selling elsewhere! WHAT A JOKE! My top rated plus seller status will go out the window for lack of sales, THANK YOU EBAY!!! 

Message 26 of 26
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