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EBAY Tech Issues for my account this weekend

I'm going to start sharing all my ebay account issues here as I do in my videos...

 

--Over 2500 of my listings vanished 5 days ago. Meaning my store count 55k do not match my actual aka seller hub number of 57k. Last time this happened it was 1000 and then they totally vanished from both and I guess are no longer listed. Am I going to lose these 2500 listings now?

 

--Offers still not working properly and have not for at least 6 months straight. Only 3 in 12 hours and get "system failure" over and over when trying to accept offers.

 

--My account will not load properly, very delayed if it loads at all. (Ebay rep had this issue also with my account). This has been going on for about 2 months.

 

Will add more as they happen this week.

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Re: EBAY Tech Issues for my account this weekend

Offers of course not working again today, been about 2 months straight.

Message 31 of 115
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Re: EBAY Tech Issues for my account this weekend

For 2 days in a row, drafts is deleting information, title, price, etc.

Message 32 of 115
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Re: EBAY Tech Issues for my account this weekend

Today on ebay, draft pictures vanishing. Also still have that 1800 items not showing in my store.

Message 33 of 115
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Re: EBAY Tech Issues for my account this weekend

As I end and sell similar on my items is it randomly changing my shipping policies.

Message 34 of 115
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Re: EBAY Tech Issues for my account this weekend

Over 3,000 listings missing now...

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Re: EBAY Tech Issues for my account this weekend

@urban_picker 

 

I feel so bad for you. 

 

I wonder...do you have listings with 0 views showing on your active listing pages? My thinking here is that if there are listings with 0 views, those may be at least some of the listings that have "disappeared" from your store/search, and ending and relisting may help bring them back to life.

Message 36 of 115
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Re: EBAY Tech Issues for my account this weekend

Yeah, I have been ending and selling similar heavy for a few days now. Trying to get through the whole store and see what happens. 

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Re: EBAY Tech Issues for my account this weekend

@urban_picker 

 

I sure hope it works!

Message 38 of 115
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there day where business policies (shipping) are creating new ones and changing for no reason. This is a mess!

Message 39 of 115
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Re: EBAY Tech Issues for my account this weekend

Of course offers still an issue

Sorry, we are experiencing a technical problem. Please go back and try again.

Message 40 of 115
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Here we go again 

upstream connect error or disconnect/reset before headers. reset reason: connection termination

and still missing my listings! 

Message 41 of 115
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Re: EBAY Tech Issues for my account this weekend


@urban_picker wrote:

Here we go again 

upstream connect error or disconnect/reset before headers. reset reason: connection termination

and still missing my listings! 


kyle@ebay is this error known about by the appropriate team(s)? A google search says that upstream connect error is server-side, so not something on the user's end. 

 

Also, the whole post is worth a look.

 

Thanks!

Message 42 of 115
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Re: EBAY Tech Issues for my account this weekend

Sorry if I jinxed your post by trying, in vain, to call attention to your issues by tagging an eBay employee. Hopefully he's just on vacation.

Message 43 of 115
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Re: EBAY Tech Issues for my account this weekend

My numbers are finally fixed as of yesterday, YEAH! and had the biggest sales day in a long time so I am guessing ebay kinda rebooted my listings or something. Also did not have any server errors finally yesterday, felt awesome.

 

A new issue, I run hundreds to thousands of drafts and it will delete a random draft or two about ever 50 drafts (way before the 75 day mark)

Message 44 of 115
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Re: EBAY Tech Issues for my account this weekend

Spoke too soon

 

upstream connect error or disconnect/reset before headers. reset reason: connection termination  

 

Message 45 of 115
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