12-19-2023 03:52 AM
Why was this changed from the actual item listing to this babble? Do we get a store credit?
12-19-2023 12:32 PM
That's incredibly strange. Looks like you're using "My eBay".
What do you see if you go to this order details page (replace the Xs with the order number)?
https://www.ebay.com/mesh/ord/details?mode=SH&orderid=XX-XXXXX-XXXXX
Why do you think you'd get a store credit? I don't see an issue related to store subscriptions with what you're reporting.
12-19-2023 03:18 PM
Posting an update here for sellers that come to the tech board instead of the selling board:
devon@ebay reported this (thanks, Devon!) but any other sellers running into the problem should contact CS so they can get added to the ticket.
I suggest sending a DM to one of eBay's social CS teams because you can upload a screenshot with that method: ebayforbusiness on facebook, ebayforsellers on insta, askebay on twitter