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Changing the Language??????

How do you change the language settings on ebay? 

I live in Taiwan and whenever I try to buy something on ebay the language is automatically changed to traditional Chinese. My ability in reading Chinese is nowhere near good enough to understand what the web pages in it say. I have searched around the site and have not managed to find out how to change the language. Given that all the other global companies and a lot of smaller national companies here in Taiwan allow the language to be changed, it would be quite strange of ebay to not allow people to change the language because English is the language the world trades in.

 

So, have I been sloppy and missed where to change the language setting, or have ebay been sloppy and just not bothered to include it on their website?

 

Message 1 of 34
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33 REPLIES 33

Re: Changing the Language??????

Although your account currently says that you are in Taiwan, it appears that your account was originally registered in Hong Kong:

 

eburtonlab_0-1625379503740.png

 

You will likely have to contact eBay to get your registration changed from Hong Kong to Taiwan.

Message 2 of 34
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Re: Changing the Language??????

Now as far as I know, ebay does not have a way to translate listings, and I would assume these are in the seller's native language, not an error.

 

I did take a look around and the only workaround I can think of is to use google translate. I found this can show you how to translate the listings 

(https://www.dummies.com/education/internet-basics/how-to-translate-a-website-with-google-translate/)

 

Now my question is, is this for a specific seller or listing, or does this happen with every listing (try to see if mine come up in a different language, if so I might know what is wrong)

I am not an eBay employee but I sure feel like one sometimes
eBay Community Mentor Since 8-07-2023
Used to be panda75654
This is my only account. I do not own any other eBay accounts and will not ask for personal information. Stay safe!
Message 3 of 34
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Re: Changing the Language??????

Y.. ebay also show us you as a Taiwan membervvvv.jpg

 you can try to change your Language with following steps.. try it

  1. Go to Personal information - opens in new window or tab in My eBay.
  2. Select Edit next to Owner name, address.
  3. Select the Country or region dropdown menu and choose your country from the list.
  4. If applicable, you can change the rest of your address.
  5. Review your changes and select Save.
  6.  
 
 
Message 4 of 34
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Re: Changing the Language??????

I also wish to find it, I avoid using ebay because it translates the listings and the titles literally and that **bleep** completely changes the meaning of the words in Portuguese. For example if I want to find a steam key. A good translation would be chave (key) steam (as it is we don't translate names 🙄) the results I get for steam keys are vapor chaves. Steam literally means vapor, but obviously it should not apply here. This is just one example but any text directly translated from a language to another is really bad.

Message 5 of 34
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Re: Changing the Language??????

Pay attention the the website that you are being sent to when your browser sends you to eBay.  The ebay cookie in my browser (Google Chrome) sends me to is www.ebay.es  My page is entirely in Spanish.  If I go to www.ebay.com my page is entirely in English.  If the cookie in your browser is sending you to the wrong site, then delete your ebay cookies.  Then navigate to and login to the site that you wish (according to your desired language) manually.  A new cookie will be created in your browser.  

Message 6 of 34
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Re: Changing the Language??????

I searched the entire website to change the language to english, didn't find the option. I live in Switzerland and my german is good enough, but there's a lot of specific words I don't always understand and it's annoying having to translate every other sentence/word. But here's the SOLUTION people!!! I switched from .CH to .COM and that's it!! ebay.com is the english version wherever you are located. 

Message 7 of 34
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Re: Changing the Language??????

I have a similar problem. I am American but live in Switzerland and my ebay is in German, but I am not fluent in German so that makes it very difficult to use the site. I cannot seem to find anywhere to change the settings to English, and of course the fact that everything is in German doesn't help (I don't even know where to click if I can!).

Message 8 of 34
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Re: Changing the Language??????

Same-ish issue here. Despite using .com website, eBay started changing labels to local language. And there is zero way that I know of to disable this. No, it's not chrome auto-translate. It's as if those in charge have never heard of people speaking multiple languages.  Also only parts of the site get translated, to the point that the search category dropdown is in one language, but the category list on the left is in another. It's a complete mess without any option for the end-user to fix it.

It's infuriating, to the point I abandoned the search I was going on.

Message 9 of 34
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Re: Changing the Language??????

Same here. I am Hungarian, but I am used to the English appearance/language. Recently the site started to use my local language but as nagi wrote not completely. I could of course live with that but sometimes the translation is weird and as I said only partly done. Annoying. They should either translate it entirely, or leave it in English. It is that simple. Interestingly if I log in the ebay.de site it works as it should, in German.

Do the web developers of ebay even read these posts ? 

Message 10 of 34
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Re: Changing the Language??????

Same here. This is one of the worst experiences on any site in the recent past. Half-arsed automatic translations that do nothing else, but ruin the experience. I can't really understand how a project manager does not get sacked for missing out the most basic principle of such a feature: giving the user the option to switch languages. If I were to move to Thailand temporarily and try to use the service from there, would I need to take a quick few months long crash course on Thai script just to be able to use eBay?

I use the .com version of the site.

 

In other news, cheers from Hungary 🙂

Message 11 of 34
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Re: Changing the Language??????

Same here, this is EXTREMELY frustrating. One day Ebay suddenly just decided .com to me will be in the local language, not only that, but ever since then the layout changed, parts are missing, account settings page links don't work and the help and contact section just bring up 'sorry nothing matches' to even the most important and basic questions. What the hell is going on?? Do they not care?? As far as I know there is NO language option now whatsoever to set it to ENGLISH by default. If I want English now I have to go to .co.uk but that will not let me set anything on my account...

Message 12 of 34
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Re: Changing the Language??????

Why do you bother? eBay knows best what languages you use than yourself! 

Their "geniuses" are just doing you a favor.

 

Just this very morning I received an email from eBay and it's in a language that I NEVER chose or selected myself.

 

Don't you love it when they hire "geniuses" who make things easier! Lovely! 

Message 13 of 34
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Re: Changing the Language??????

 Mi language Arabic 

Message 14 of 34
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Re: Changing the Language??????

I had the same issue for multiple years and never have been able to change the language of my email notifications from Ebay, despite several messages to them and threads of other frustrated people like this. 

Message 15 of 34
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