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Cant get rid of eBay message on my active page screen

Hi - anyone else having the same problem? a message comes up when  click on my active selling page that says - My ebay is getting easier and simpler to use etc - but it wont let me click ok understood or the cross in the corner and wont clear off the page - it is driving me mad - any suggestions please!

Thanks Nikki

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Cant get rid of eBay message on my active page screen

Workable Bookmarklet based method to remove the popup dialog

 

As I mentioned in another thread, after I posted the last message here I got to thinking that there had to be an easier way to get through this (and other) popup modal overlays without resorting to addons or "hacker/developer" techniques. (When I said 25 lines of code in that other thread I was initially thinking about a different approach, but once I opened the text editor to start, I realized it was a trivial task)

 

 

eBayPopupDialogBeGone:

Here is a very simple bookmarklet that disappears the "My eBay is getting easier and simpler to use" modal dialog that some users can not click through or dismiss. This popup occurs on https://www.ebay.com/mys/active pages unless the user has be successful at clicking through one time via the "Ok, got it" button. It is for those that just can't get the dialog to go away.

 

 

javaXscript:(function(){
var%20ofd=document.body.querySelector('div.welcome-screen-modal-wrapper.me-dialog.dialog--mask-fade');
if(ofd!=null){ofd.parentNode.removeChild(ofd);}})();

Copy the above, paste it in the location field for a new browser toolbar bookmark or a bookmarks menu bookmark, name it eBayPopupDialogBeGone (or whatever) As always, you have to remove the X from the javaXscript for it to work (forum software mangles the post if the X isn't included.)

 

 

How do you use it?

When you land on the My eBay Active page and the popup dialog appears, click the bookmarklet on your toolbar (or in your favorites or bookmarks menu) and that's it. Dialog is gone.

 

How does it work?

It is a JavaScript implementation of the Adblock Plus element hiding rule, but the beauty is that it can be encapsulated in a bookmarklet which all browsers can execute natively without addons. (Basically a stupid manually operated adblocker element hiding rule engine.)

 

It hunts down the div element that is the offending popup and just removes it from the page.

 

The drawback to this bookmarklet approach is that it is only temporary, unlike the Stylish or Adblock Plus approach which automatically removes the popup every time it appears. If the page is reloaded or you navigate away and back, the dialog will reload, and you will have to click the bookmarklet again.

 

Was tested in Firefox 31 and FireFox 52.2.1ESR

 

 

The exciting thing about this technique is that the bookmarklet can easily be extended to handle any eBay popup that one may encounter by just adding the new selectors to it. It isn't possible to make it universal because of the numerous ways eBay implements and labels these modal dialogs, but if I can grab ahold of the dialog and determine a suitable selector for it (or somebody grabs the selector for me), it can easily be added to the code.

 

What that means is that there can be one bookmarklet to handle the half dozen? current popup dialogs that various eBay users are encountering, which would just walk through all the possibilities and remove them if present.

 

(I will need help from the community with determining selectors for other dialogs though, as I can't/don't see many of these dialogs myself and therefore can't inspect the HTML/DOM. This particular dialog is permanently gone from this user account because I clicked through it, but I was able to use another of my accounts to test this bookmarklet, but many dialogs others see I never see for whatever reasons like browser flavor, etc)

 

Message 16 of 23
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Cant get rid of eBay message on my active page screen

having the same problem - for weeks
Message 17 of 23
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Cant get rid of eBay message on my active page screen

All this is complete rubbish! (not you, the eBay popup dialog).
I've spent days attempting to figure a way to inform eBay of the problem. But all for not. They apparently aren't interested.
<RANT BEGIN>
This was a horrible design flaw that could have been known had the developer(s) actually done a reasonable amount of testing. This sort of hindrance to sellers costs both Sellers, and eBay money! Is eBay making too much money? Their bottom line is of little interest to them? It's not as tho Sellers don't have other options; Amazon, Walmart, Craigslist, ...
This really irked me. That stupid dialog apparently had no value, other than to get in the face of the Seller. It's not as tho it was attached to a cookie. Where it might have provided them (potentially) valuable information. If it was attached to a cookie. The Seller(s) having to resort to DIV killers, because they coded it up so badly. Renders any potential value to them moot!
</END RANT>
eBay, if you're not following the threads here. It might be a good time to start!

Thanks to all who took the time to better evaluate the problem here, and provide invaluable resources, and suggestions!

Cheers!
Message 18 of 23
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Cant get rid of eBay message on my active page screen

I am using XP on a PC and Firefox with the same issue. At the bottom of the box it "says let us know".

ok, **bleep**KKKKKKKKKKK YOUUUU EBAY!

WHERE THE HELL ARE THE EBAY MONITORS AND WHY AND THE HELL ARE THEY NOT SENDING THIS UP THE  CHAIN TO THE IDIOT CODING AMATURE TECHIE ENGINEERS THAT CREATED THIS MESS THAT IS COSTING EBAY SELLERS TIME AND COSTING EBAY AND SELLERS MONEY!!!!!!!!!!!!!!!

 

GODDAMMITT MAKE IT GO AWAY NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I DO NOT HAVE THE TIME TO DO CODING WORK AROUNDS. SPANK ME FOR CURSING BUT YOU ASKED LET US KNOW. MANY OF US HAVE HAD IT AND ARE LOSING IT.







Message 19 of 23
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Cant get rid of eBay message on my active page screen

I am having this problem.  I am using an ipad2.    The cures offered  by the community make my head spin.

 

this is an eBay software problem and eBay should fix it.   

Message 20 of 23
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Cant get rid of eBay message on my active page screen

 
Message 21 of 23
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Cant get rid of eBay message on my active page screen

can ebay get rid of it?
Message 22 of 23
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Cant get rid of eBay message on my active page screen

@richieyou 

 

can ebay get rid of it?

 

At least one user has said that they were able to get the message removed by calling eBay and having the customer service rep close the popup message from their end.

 

But it likely would be quicker to install Firefox, sign in to eBay, go to that page and close the popup yourself. If that does not work, give eBay a call.

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