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Cannot access saved searches and sellers

Yesterday and today I have not been able to Access saved sellers or searches. I get an oops something went wrong message and a refresh button but it will not refresh. Any one else? Any solution?

Message 1 of 13
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12 REPLIES 12

Re: Cannot access saved searches and sellers

Are you using a bookmark, or going through the My eBay menu?

 

Those pages seem to load for me:

 

https://www.ebay.com/myb/SavedSearches

 

https://www.ebay.com/myb/SavedSellers

 

If that does not work, you may be able to reach your individual saved searches and sellers through your feed page, albeit in a less useful format:

 

https://www.ebay.com/feed

 

Other possible things to try:

 

Try another browser just in case there is a browser issue.

 

Use the app to view those Saved Searches and Sellers.

 

Try signing in to ebay.ca to view those items.

Message 2 of 13
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Re: Cannot access saved searches and sellers

I am having the exact same problem and was hoping it wasn't just me (I am running high on saved searches and sellers). Hopefully they resolve this soon.

Message 3 of 13
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Re: Cannot access saved searches and sellers

I have a bookmark pointing to https://www.ebay.com/feed and it will not load on either Chrome or Edge, Windows 10 PC. Works fine on my iPhone, however using the app.

Message 4 of 13
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Re: Cannot access saved searches and sellers

Experiencing the same issues as the original commenter - and the "try again" link does not work very often, maybe every 4th or 5th try.  I've had it both at work and at home and with Chrome and Edge.  Think we need eBay to step in and review the technicals behind this...the live feed module is popular and I find it the most useful in terms of reviewing all of my interests in one place.

Message 5 of 13
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Re: Cannot access saved searches and sellers

Having the same issue of not being able to see my saved searches feed:

 

https://www.ebay.com/feed

Message 6 of 13
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Re: Cannot access saved searches and sellers

I have had the same problem for 2 days now, called ebay help and told that it was new to them, opened a "ticket"..............

Message 7 of 13
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Re: Cannot access saved searches and sellers

Seems to be  a problem for many.  eBay:  Please try to fix.  I purchase most of my items using this feed. Haven t. Been able to buy  in 2 days.  Have to go to other sites to buy.  Please address.

Message 8 of 13
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Re: Cannot access saved searches and sellers

Saved sellers and  saved searches are not working. Also any searches made in the search bar are not working. No results appear for any of them. Needs to be fixed urgently!

Message 9 of 13
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Re: Cannot access saved searches and sellers

That was quick!  All is suddenly working again now.

Message 10 of 13
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Re: Cannot access saved searches and sellers

If a search that has worked well previously suddenly starts behaving badly and returns no results in a category it should, often the problem has something to do with a faulty keyword substitution or an inappropriate automatic category navigation issue.

 

You can bypass many of these sorts of issues by putting one of your keywords in quotes. This forces eBay to bypass the "smart search" features and to search for the literal keywords without any substitution or category switching. You may have to manually specify your category once again.

Message 11 of 13
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Re: Cannot access saved searches and sellers

I still can't find my favorite saved sellers on ebay? I on mobile cell phone.

Message 12 of 13
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Re: Cannot access saved searches and sellers

If you are using a mobile browser, try requesting the desktop site version of the page. Or else try using the eBay app instead to view saved sellers.

 

The mobile browser version of eBay has trouble displaying the saved seller page.

Message 13 of 13
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