Cannot access my Seller Hub/Listings.
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‎09-14-2022 05:43 PM
Getting a "It's not you. It's us" server down error message. I cannot access my listings. However, no other site functionality seems to be impacted. Am I the only one experiencing this?
Re: Cannot access my Seller Hub/Listings.
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‎09-14-2022 05:46 PM
same here for about the last hour. chrome and firefox browers show the same error.
Re: Cannot access my Seller Hub/Listings.
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‎09-14-2022 05:49 PM
Same issue with me. No way to get to the Seller Hub listings
Re: Cannot access my Seller Hub/Listings.
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‎09-14-2022 05:54 PM
I can get there, no problems.........on firefox...........using bookmarks
Re: Cannot access my Seller Hub/Listings.
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‎09-14-2022 06:08 PM
Try an alternative direct link.
Seller Hub Overview:
Direct links:
Orders (https://www.ebay.com/sh/ord)
Active listings (https://www.ebay.com/sh/lst/active)
Marketing (https://www.ebay.com/sh/mkt)
Performance (https://www.ebay.com/sh/prf)
Payments (https://www.ebay.com/sh/acc)
Research (https://www.ebay.com/sh/research)
Alternate links
Selling Overview:
https://www.ebay.com/mys/overview
Alternate Sold:
Re: Cannot access my Seller Hub/Listings.
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‎09-14-2022 06:09 PM
I get the same message if I click on Selling using the My eBay drop down on the right of the screen. If I go under my account (left side of the screen) to Account Setting then hit Seller Account it works.
Re: Cannot access my Seller Hub/Listings.
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‎09-14-2022 06:10 PM - edited ‎09-14-2022 06:11 PM
The problem seems specific to the Overview page. I clicked around and was able to get to my Listings page and then could access the Overview page from there successfully.
Update: and now i cant get to the overview page again....sigh
Re: Cannot access my Seller Hub/Listings.
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‎09-14-2022 06:18 PM
Thanks eburtonlab. All the links worked, except the "Seller Hub Overview." That one produced the same error message. I was able to use the Orders and Active Listings links as a workaround, but cannot get the Overview.
