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Cannot access my Seller Hub/Listings.

Getting a "It's not you. It's us" server down error message. I cannot access my listings. However, no other site functionality seems to be impacted. Am I the only one experiencing this?

Message 1 of 8
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7 REPLIES 7

Re: Cannot access my Seller Hub/Listings.

same here for about the last hour.  chrome and firefox browers show the same error.

Message 2 of 8
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Re: Cannot access my Seller Hub/Listings.

Same issue with me. No way to get to the Seller Hub listings 

Message 3 of 8
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Re: Cannot access my Seller Hub/Listings.

I can get there, no problems.........on firefox...........using bookmarks

Message 4 of 8
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Re: Cannot access my Seller Hub/Listings.

Try an alternative direct link.

 

Seller Hub Overview:

 

https://www.ebay.com/sh/ovw


Direct links:


Orders (https://www.ebay.com/sh/ord)

Active listings (https://www.ebay.com/sh/lst/active)

Marketing (https://www.ebay.com/sh/mkt)

Performance (https://www.ebay.com/sh/prf)

Payments (https://www.ebay.com/sh/acc)

Research (https://www.ebay.com/sh/research)


Alternate links

 

Selling Overview:

 

https://www.ebay.com/mys/overview

 

Alternate Sold:

 

https://www.ebay.com/mys/sold

 

Message 5 of 8
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Re: Cannot access my Seller Hub/Listings.

I get the same message if I click on Selling using the My eBay drop down on the right of the screen.  If I go under my account (left side of the screen) to Account Setting then hit Seller Account it works.  

Message 6 of 8
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Re: Cannot access my Seller Hub/Listings.

The problem seems specific to the Overview page. I clicked around and was able to get to my Listings page and then could access the Overview page from there successfully.   

 

Update: and now i cant get to the overview page again....sigh

Message 7 of 8
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Re: Cannot access my Seller Hub/Listings.

Thanks eburtonlab. All the links worked, except the "Seller Hub Overview." That one produced the same error message. I was able to use the Orders and Active Listings links as a workaround, but cannot get the Overview.

Message 8 of 8
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