05-19-2021 10:11 AM
Keep getting this:
05-19-2021 12:05 PM
Work around: Mine printed if I did each order individually...opening the order and off to the right it says 'printing packing slip".
My problem is probably the same:
Seller Hub / awaiting shipment or paid and shipped / print packing slip and more -
"Print documents" window opens with
"unable to load due to system error
please close the page and try again"
I first stated trying to do this a 6:00 am CT and it is 2:04 pm CT and still not working
05-19-2021 01:33 PM
Same here, impossible to print anything. 196 invoices and counting at the moment. And then we get blamed by ebay if we ship to late...
05-19-2021 03:51 PM
Same problem here all day today, 5/19. I was not able to print them individually by going to the order and using the pull down menu on the right. Nor individually from Seller Hub. Nor in bulk from Seller Hub.
05-19-2021 04:37 PM
I couldn't print the packing slip either so I tried clearing my cache and then I signed out and signed back in again and it seemed to solve the problem.
05-19-2021 04:44 PM
Seems to be a chrome issue...went to Edge browser and worked fine..of course, I use Chrome for everything connected with the internet...
05-19-2021 05:09 PM
Thank you. Although I had tried logging out and restarting computer earlier with no success, I had not cleared cache. So I tried doing that as you suggested, and was able to print packing slips per normal just now.
05-19-2021 06:37 PM
I had the problem yesterday in Chrome, went to Edge and it worked. Then I tried both today and neither worked before clearing cache as suggested. So not browser specific anyway.
05-20-2021 04:29 AM
Same here. Same error message. Tried Firefox and Chrome.
05-20-2021 04:33 AM
It has now been 24 hours since this has worked!!!!!!
05-20-2021 04:38 AM
Please!!!!! Can you please get some attention to this issue?
It has been 24 hours this has been down.
05-20-2021 08:09 AM
I tried a different web browser and that solved the problem -- for now
05-20-2021 08:17 AM
If you go to Print Shipping Label and then on the right side right under where it says "Order Details" it says "Print Packing slip" and I found that worked. Not the same looking packing slip but will work.
05-20-2021 08:40 AM
How is it possible that this still does not work after almost 48 hours? Chrome, Firefox, Edge, it does not matter.
05-20-2021 08:43 AM
Have you tried restarting your computer, clearing the cache, logging back into eBay, and then trying again? This was posted yesterday and worked for me when nothing else did.